View plan and incident entries in the operator audit trail
The following plan and incident actions are logged in the operator audit trail:
- A plan is added
- A plan is updated
- A plan is duplicated
- A plan is activated
- A plan is deleted
- A plan is enabled
- A plan is disabled
- A plan is archived
- A change request is submitted for a plan or plan step
- A change request is approved
- A change request is rejected
- A plan is marked as reviewed
- A plan is approved
- The activity log for an incident is exported to a .csv or .pdf file
- Log in to theBlackBerry AtHocmanagement system as an administrator.
- In the navigation bar, click .
- In theSystem Setupsection, clickOperator Audit Trail.
- Optionally, do any of the following to filter the audit trail results on theOperator Audit Trailpage:
- Select a date range from theToandFromfields.
- Enter an operator name or ID in theOperatorfield.
- SelectCollaboration,Incident, orPlanfrom theEntitylist.
- Select theSearch by Specific Action(s)option and then select actions from theAction(s)list.
For more information, see View the operator audit trail report in the .
BlackBerry AtHoc
System Administrator Configuration Guide