- What is Situation Response?
- Plan and Respond
- Plan states
- Enable Situation Response in BlackBerry AtHoc
- Create a plan
- Review a plan
- Edit a Plan
- Approve a plan
- Manage plans in the Plan Manager
- Search for a plan
- Create an incident
- View incidents in the Incident Manager
- View the activity log for an incident
- View plan and incident entries in the operator audit trail
- Collaborate
- Enable Collaborate in BlackBerry AtHoc
- Add a collaboration
- Add participants to a collaboration
- Manage collaboration messages
- Add an attachment
- Send a message with high importance
- View the delivery status of messages
- Remove a participant
- End a collaboration
- View collaborations in the collaboration manager
- View archived collaborations
- View collaboration entries in the operator audit trail
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
- BlackBerry Docs
- BlackBerry AtHoc
- 7.15
- Situation Response User Guide
- Plan and Respond
- Create an incident
- Enable, disable, or end steps
Enable, disable, or end steps
When an incident is live, the plan manager can enable, end, and disable steps in the plan. All steps are enabled by default.
No actions can be performed on Free Text steps.
- Log in to theBlackBerry AtHocmanagement system as an operator with plan manager permissions.
- ClickPlan>Incident Manager.
- Optionally, selectLive Incidentsto filter the list of incidents.
- Select the incident that you want to enable or disable steps for.
- On the incident details page, click , , orEndfor each step.Disabled steps cannot be activated. Disabled steps can be enabled. Enabled steps can be activated. Activated steps can be ended.