- What is Situation Response?
- Plan and Respond
- Plan states
- Enable Situation Response in BlackBerry AtHoc
- Create a plan
- Review a plan
- Edit a Plan
- Approve a plan
- Manage plans in the Plan Manager
- Search for a plan
- Create an incident
- View incidents in the Incident Manager
- View the activity log for an incident
- View plan and incident entries in the operator audit trail
- Collaborate
- Enable Collaborate in BlackBerry AtHoc
- Add a collaboration
- Add participants to a collaboration
- Manage collaboration messages
- Add an attachment
- Send a message with high importance
- View the delivery status of messages
- Remove a participant
- End a collaboration
- View collaborations in the collaboration manager
- View archived collaborations
- View collaboration entries in the operator audit trail
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
View plan progress
- Log in to theBlackBerry AtHocmanagement system as an operator with plan manager or plan incident manager permissions.
- ClickPlan>Incident Manager.
- Optionally, selectLive Incidentsto filter the list of incidents.
- Select the incident you want to view the progress for.
- On the incident details page, see theCompletionbar in theProgresssection.
- Optionally, view the difference between the expected and actual duration of the plan in thePacesection.
- Optionally, view the details about each step that has been activated and run in theAt A Glancesection. Click the link next to an alert or event step to view more details.