- What is Situation Response?
- Plan and Respond
- Plan states
- Enable Situation Response in BlackBerry AtHoc
- Create a plan
- Review a plan
- Edit a Plan
- Approve a plan
- Manage plans in the Plan Manager
- Search for a plan
- Create an incident
- View incidents in the Incident Manager
- View the activity log for an incident
- View plan and incident entries in the operator audit trail
- Collaborate
- Enable Collaborate in BlackBerry AtHoc
- Add a collaboration
- Add participants to a collaboration
- Manage collaboration messages
- Add an attachment
- Send a message with high importance
- View the delivery status of messages
- Remove a participant
- End a collaboration
- View collaborations in the collaboration manager
- View archived collaborations
- View collaboration entries in the operator audit trail
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
View a live incident
- Log in to theBlackBerry AtHocmanagement system as an operator with plan manager or plan incident manager permissions.
- ClickPlan>Incident Manager.
- ClickAll Incidents>Live Incidents.
- Click any incident to open the incident details page.
- Optionally, for any alert or event step, expand the step and click the template link to preview the template content. For collaborate steps, click the link to view the users and groups who were invited to the collaboration.