- What is Situation Response?
- Plan and Respond
- Plan states
- Enable Situation Response in BlackBerry AtHoc
- Create a plan
- Review a plan
- Edit a Plan
- Approve a plan
- Manage plans in the Plan Manager
- Search for a plan
- Create an incident
- View incidents in the Incident Manager
- View the activity log for an incident
- View plan and incident entries in the operator audit trail
- Collaborate
- Enable Collaborate in BlackBerry AtHoc
- Add a collaboration
- Add participants to a collaboration
- Manage collaboration messages
- Add an attachment
- Send a message with high importance
- View the delivery status of messages
- Remove a participant
- End a collaboration
- View collaborations in the collaboration manager
- View archived collaborations
- View collaboration entries in the operator audit trail
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
Plan states
This section describes the four states of a plan.
- Draft: The plan has been saved, but is not yet approved.
- Active: The plan has been approved and can be used to create an incident.
- Disabled: The plan cannot be used to create an incident. Any plan that is in the active state can be disabled. You can enable a disabled plan.
- Archived: Any plan that is in the active state can be archived. When a plan is archived, it becomes read-only and cannot be reenabled.