- What is Situation Response?
- Plan and Respond
- Plan states
- Enable Situation Response in BlackBerry AtHoc
- Create a plan
- Review a plan
- Edit a Plan
- Approve a plan
- Manage plans in the Plan Manager
- Search for a plan
- Create an incident
- View incidents in the Incident Manager
- View the activity log for an incident
- View plan and incident entries in the operator audit trail
- Collaborate
- Enable Collaborate in BlackBerry AtHoc
- Add a collaboration
- Add participants to a collaboration
- Manage collaboration messages
- Add an attachment
- Send a message with high importance
- View the delivery status of messages
- Remove a participant
- End a collaboration
- View collaborations in the collaboration manager
- View archived collaborations
- View collaboration entries in the operator audit trail
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
- BlackBerry Docs
- BlackBerry AtHoc
- 7.15
- Situation Response User Guide
- Plan and Respond
- Create an incident
- Add steps to a plan
Add steps to a plan
When an incident is in a draft state, additional steps can be added to it before it is published. To add steps to a live incident, see Add steps.
- Log in to theBlackBerry AtHocmanagement system as an operator with plan manager permissions.
- ClickPlan>Incident Manager.
- Select the incident that you want to add steps to.
- In theStepssection, clickAdd Step.
- Optionally, click and drag the step to a different position in the incident.
- Do one of the following:
- ClickSave Draft.
- ClickReview and Create.