View the status of all steps

Log in to the

BlackBerry AtHoc

management system as an operator with plan manager or plan incident manager permissions.

Click

Plan

>

Incident Manager

.

Optionally, from the

All Incidents

list, select

Live Incidents

to filter the list of incidents.

Select the incident that you want to view the status of the steps for.

Optionally, on the incident details page, view the status of each step below the

Summary

section.

Optionally, view the overall status of all steps in the incident in the

Progress

section. The

Completion

bar indicates the percentage of steps that have been completed in the incident. The

Progress

section also displays when the incident was started and if any steps are disabled.

Optionally, view the difference between the actual and expected duration of the incident in the

Pace

section.

Optionally, view details about the status of each step in the

At a Glance

section. The

At a Glance

section updates automatically every 30 seconds. This section lists the type, title, time of creation, and current status for each step in the incident. You can click the link next to an alert or event step to view more details in the

BlackBerry AtHoc

management system. You can click the link next to a collaborate step to open the collaboration in a new tab on your browser.