- What is Situation Response?
- Plan and Respond
- Plan states
- Enable Situation Response in BlackBerry AtHoc
- Create a plan
- Review a plan
- Edit a Plan
- Approve a plan
- Manage plans in the Plan Manager
- Search for a plan
- Create an incident
- View incidents in the Incident Manager
- View the activity log for an incident
- View plan and incident entries in the operator audit trail
- Collaborate
- Enable Collaborate in BlackBerry AtHoc
- Add a collaboration
- Add participants to a collaboration
- Manage collaboration messages
- Add an attachment
- Send a message with high importance
- View the delivery status of messages
- Remove a participant
- End a collaboration
- View collaborations in the collaboration manager
- View archived collaborations
- View collaboration entries in the operator audit trail
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
- Legal notice
Enable or disable steps
When an incident is live, you can enable or disable specific steps within it. Steps in an incident are enabled by default.
You cannot enable or disable Free Text steps.
- Log in to theBlackBerry AtHocmanagement system as an operator with plan manager permissions.
- ClickPlan>Incident Manager.
- Optionally, from theAll Incidentslist, selectLive Incidentsto filter the list of incidents.
- Select the incident that you want to enable or disable the steps for.
- Optionally, click
or 
in the step details section.