Activate plan steps
- Log in to theBlackBerry AtHocmanagement system as an operator with plan manager or plan incident manager permissions.
- ClickPlan>Incident Manager.
- On theIncidentspage, optionally, selectLive Incidentsto filter the list of incidents.
- Select the plan incident you want to activate the steps for.
- On the incident details page, optionally, for alert and event steps, click to expand the details of the step and then click the name of the template to preview the template content. For collaborate steps, click the link to view the users and groups who were invited to the collaboration.
- Do one of the following:
- For Event or Collaboration steps, clickRun.
- For Alert steps:
- ClickEdit/Publish.
- On the alert details page, modify any section as needed.
- ClickReview and Publish.
- On theReview and Publishscreen, clickPublish.
- ClickCloseto return to the incident details page.
The
Completion
bar in the Progress
section updates as each step is activated. The Pace
section displays the difference between the expected duration of the plan measured against the actual duration. The At A Glance
section display details about each step that has been activated and run. Click the link next to an alert or event step to view more details in the BlackBerry AtHoc
management system. Click the link next to a collaborate step to open the collaboration in a new tab on your browser.