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Activate plan steps

  1. Log in to the
    BlackBerry AtHoc
    management system as an operator with plan manager or plan incident manager permissions.
  2. Click
    Plan
    >
    Incident Manager
    .
  3. On the
    Incidents
    page, optionally, select
    Live Incidents
    to filter the list of incidents.
  4. Select the plan incident you want to activate the steps for.
  5. On the incident details page, optionally, for alert and event steps, click The Expand Step icon to expand the details of the step and then click the name of the template to preview the template content. For collaborate steps, click the link to view the users and groups who were invited to the collaboration.
  6. Do one of the following:
    • For Event or Collaboration steps, click
      Run
      .
    • For Alert steps:
      1. Click
        Edit/Publish
        .
      2. On the alert details page, modify any section as needed.
      3. Click
        Review and Publish
        .
      4. On the
        Review and Publish
        screen, click
        Publish
        .
      5. Click
        Close
        to return to the incident details page.
The
Completion
bar in the
Progress
section updates as each step is activated. The
Pace
section displays the difference between the expected duration of the plan measured against the actual duration. The
At A Glance
section display details about each step that has been activated and run. Click the link next to an alert or event step to view more details in the
BlackBerry AtHoc
management system. Click the link next to a collaborate step to open the collaboration in a new tab on your browser.