BlackBerry UEM Self-Service
BlackBerry UEM Self-Service
For
BlackBerry UEM
version 12.11 and later, users can log in to BlackBerry UEM Self-Service
to generate their own BBM Enterprise
activation passwords, and to view or deactivate BBM Enterprise
that is installed on their devices. Users can view these options from the BBM Enterprise
menu in BlackBerry UEM Self-Service
. You can configure options to generate a password and to view or deactivate
BBM Enterprise
on the Self-Service settings page in BlackBerry UEM
. You can also choose whether to send an activation email and set a rule for password complexity. For more information, see the BlackBerry UEM Administration content or the BlackBerry UEM Cloud Administration content.If a user generates a
BBM Enterprise
activation password, an available BBM Enterprise
activation email template is always used regardless of the Self-Service activation email template setting that you configured.You should enable the Send activation email option to ensure that all users receive their activation instructions by email because desktop
BBM Enterprise
users cannot scan QR codes.Because
BBM Enterprise
does not allow you to enter the BlackBerry UEM
server address directly, you should enable the Turn on registration with the BlackBerry infrastructure option on the Activation defaults page in BlackBerry UEM
. To set the option, navigate to Settings > General Settings > Activation defaults.