Read the 
BBM Enterprise
 audit log files

  1. Open the .csv file in Microsoft Excel. 
  2. Sort the entries by chat and timestamp to group all messages in a chat by date and time.
  3. If you set the archiving policy to encrypt the audit log files, to decrypt the contents of the file, contact BlackBerry Support for access to the 
    BBM Enterprise
     standalone decryption tool and installation instructions. The tool uses your encryption key to decrypt files and directories.