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Create
BBM Enterprise
profiles

Set up one or more
BBM Enterprise
profiles to control the way
BBM Enterprise
is configured for users or groups of users.
  1. In the UEM management console, on the menu bar, click
    Policies and profiles
    >
    BBM Enterprise
    .
  2. Click
    Add a profile
    .
  3. Type a name and description for the profile.
  4. Select one or more license types and then select any of the following policies to enable for each license type in this profile.
  5. License type
    Policy
    Description
    BBM Enterprise
    Enable Cloud Directory Search
    Allow a user to search for their coworkers who use
    BBM
    , and allow a user to start a protected chat with a coworker who isn't a
    BBM
    contact. This setting is enabled by default.
    Export selected user details to Cloud Directory
    Select any of the following user details to export to the cloud directory.
    • Display name
    • First and last name
    • Email (required)
    • Job title
    • Department name
    • Phone number
    If you select Display name, the display name in
    Active Directory
     is used as the user identifier instead of first and last name.
    These options are available only if Enable Cloud Directory Search is selected.
    Exclude from Search
    Exclude a user from searches by other users in the organization.
    Exclude from External Search
    Exclude a user from searches by users from other
    BBM Enterprise
    organizations. This setting is enabled by default.
    Enable Manual Passphrase
    Prompt a user to manually share a passphrase with a contact to start a protected chat.
    By default, this feature is turned off, and users in your organization aren't prompted to share a passphrase to start a protected chat.
    Disable Retract and Edit Message
    Prevent a user from retracting messages or chats they didn't mean to send, or to edit messages they already sent.
    Disable Timed Message
    Prevent users from sending messages that can be viewed for a specified amount of time.
    Disable Message Copy
    Prevent a user from copying messages in a chat, copying chats, emailing chats, saving images, and sharing images. This setting does not apply to forwarding messages in a chat or file attachments that can be opened in another app.
    Disable Voice Calling
    Prevent a user from starting a voice chat.
    Disable Video Calling
    Prevent a user from starting a video chat.
    Disable Screen Sharing
    Prevent a user from sharing their desktop and any desktop applications.
    Disable File Sharing
    Prevent a user on a desktop or mobile device from sharing content within chats, including pictures, videos, contact cards, files, and voice notes.
    Disable File Sharing (
    Windows
    and
    macOS
    only)
    Prevent a user on a desktop device from sharing content within chats, including pictures, videos, contact cards, files, and voice notes.
    Disable Voice Notes Sharing
    Prevent a user from sharing voice notes.
    Disable Media Sharing
    Prevent a user from sharing pictures and videos.
    Disable Location Sharing
    Prevent a user from sharing their static or real-time location.
    Restrict External Communication
    Prevent a user from using
    BBM Enterprise
    to communicate with contacts that are not in the same organization.
    Disable Upload of HD-Quality Pictures
    Prevent a user from sharing HD-quality pictures in chats. Picture quality will be reduced.
    Disable Software Upgrade Prompt
    Prevent software upgrade prompts from being displayed.
    Enable
    BBM Enterprise
    Connected
    Specify whether
    BBM Enterprise
    Connected is enabled. This setting applies only to
    Android
    devices. By default, this option is disabled.
    Allow anyone to join a group chat using an invitation URL
    Specify whether to allow any user to join a group chat using an invitation URL with no restrictions. By default, this option is disabled.
    Allow only users in my organization to join a group chat using an invitation URL
    Specify whether to allow any user in your organization to join a group chat using an invitation URL. By default, this option is enabled.
    Allow Broadcast chat
    Specify whether a user can create broadcast chats.
    Disable URL Links Preview
    Specify whether to disable a URL link preview in a chat.
    Disable Avatar Update
    Prevent a user from updating their avatar. If the user has a customized avatar, it will revert to the default letter avatar.
    Disable PIN and Email Contact Invites
    Prevent a user from inviting contacts from their PIN or email. Contact PINs will no longer be shown on the user's profile.
    Disable Sending Screenshots in Problem Report
    Prevent a user from generating a screenshot when submitting an app problem report.
    Enable Message Expiry
    Specify, in minutes, the length of time that messages appear on a user's device. After the time elapses, all sent and received messages are deleted from the user's device, including messages with contacts that aren't in your organization.
    Message Synchronization Window
    Specify, in days, the length of time that messages can be synchronized when adding a new device or switching to a new device. The default is 7 days. The minimum value is 3 days and the maximum value is 90 days.
    Limit
    BBM Enterprise
    activation to devices managed by a specific
    BlackBerry UEM
    server
    Require devices to be managed by a
    BlackBerry UEM
    server that you specify before they can activate
    BBM Enterprise
    . Enter the
    BlackBerry UEM
    tenant correlation ID.
    Show a notification to users upon creation of new chats
    Enter a text disclaimer of up to 500 characters at the start of each new chat.
    Require passcode to unlock
    BBM Enterprise
    Indicates that a user is required to set an application lock for
    BBM Enterprise
    on
    iOS
    and
    Android
    devices.
    Allow biometric authentication
    Indicates that an application lock based on biometric authentication, such as fingerprint or face recognition, is allowed. Note that the target device must support biometric authentication before you can use this feature.
    Require passcode after app is closed for a specified period
    Specify the maximum period of time before application lock will take effect. The user will be able to specify a shorter period of time, if desired. An immediate lock requires the user to unlock the app every time it is opened.
    Enable complex password settings
    Enable complex password settings to control app lock behavior. Specify the following:
    • Minimum password length
    • Consecutive letter limit
    • Disable re-use of previous password
    • Disallowed passwords: Enter a comma-separated list of disallowed passwords. You can add a maximum of 100 entries.
    BBM Enterprise
    Voice and Video
    Specify whether
    BBM Enterprise
    Voice and Video is enabled. By default, this setting is disabled.
    BBM Enterprise
    Conferencing
    BBM Enterprise
    Multi-Party Conferencing
    Specify whether
    BBM Enterprise
    conferencing is enabled. By default, this setting is disabled.
    Disable sharing of a conference URL
    Specify whether a conference URL can be shared outside of the
    BBM Enterprise
    app. This allows any recipient to join a
    BBM Enterprise
    conference using one of the supported browsers. By default, this setting is disabled.
    BBM Enterprise Archiving
    These policies can be edited only by a
    BlackBerry UEM
    Security administrator.
    Upload Frequency
    Specify, in minutes, the length of time between uploads. The range is 240 to 1440 minutes (4 to 24 hours).
    Max File Size Before Upload
    Set the maximum file size for uploads, in KB. The range is 10 KB to 1000 KB.
    Archiving encryption settings
    Set an encryption key and a user-friendly key name. The encryption key is used to encrypt the content of the archived payload. The friendly name helps administrators to manage the key and to identify the log files.
  6. Click
    Save
    .