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Requirements: Integrating
BlackBerry UEM
Cisco ISE

Cisco ISE
BlackBerry UEM
supports integration with
Cisco ISE
version 1.2 and later.
Supported OS
Any operating system that
supports, except for
Windows 10
for desktop.
Listening port
Cisco ISE
uses the default
BlackBerry Web Services
listening port, 18084, to obtain data about devices from
If port 18084 was not available when
was installed, the setup application selected another available port for this purpose. To verify the correct port value, in the
BlackBerry UEM Core
log file (CORE), search for
and record the port number that is listed just before this text.
If a firewall exists between
Cisco ISE
, configure the firewall to allow HTTPS sessions between both systems.
Administrator account
Cisco ISE
requires a dedicated
administrator account that it can use to retrieve data about devices. You can use an existing administrator account or you can create a new administrator account. It must be a local administrator account (not a directory user). The administrator account requires a role with the following permissions:
  • View users and activated devices
  • Manage devices
  • Lock device and set message
  • Delete only work data
  • Delete all device data
The default Security Administrator and Enterprise Administrator roles have these permissions, or you can create a custom role with these permissions. For more information, see Create an administrator in the Administration content.