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  1. BlackBerry Docs
  2. BlackBerry UEM 12.19
  3. UEM Configuration Guide
  4. Migrating users, devices, groups, and other data from a source server
  5. Connect to a source server

Connect to a source server

To migrate data you must connect
BlackBerry UEM
 to the source server. You can only have one active source server at a time.
  • In
    UEM
     on-premises environments, verify that the database account associated with your login credentials has write permissions.
  • In
    UEM Cloud
     environments, if more than one
    BlackBerry Connectivity Node
     is activated, configure all
    BlackBerry Connectivity Node
     instances to connect to the same source database.
  1. Follow the steps for your type of
    UEM
     environment:
    Environment
    Steps
    UEM
     on-premises
    1. In the management console, on the menu bar, click
      Settings > Migration > Configuration
      .
    2. Click The add icon.
    3. In the
      Source type
       drop-down list, click the appropriate type of source server.
    4. Specify the information for the source server.
      If you are migrating data from a source
      Good Control
       server, you only need to export and upload the certificate if it has not been replaced with a third-party certificate.
      UEM
       inherently trusts certificates from third-party providers.
    5. Click
      Test connection
      .
    6. Click
      Save
      .
    UEM Cloud
    1. In the
      BlackBerry Connectivity Node
       management console, on the menu bar, click
      General settings > Migration
      .
    2. Click The add icon.
    3. Specify the information for the source server.
      • For the
        Database server
         field, use the format
        <host>
        \
        <instance>
         for a dynamic port and
        <host>
        :
        <port>
         for a static port.
      • If you select
        Windows
         NT authentication, change the Log On properties of the
        BlackBerry UEM
         -
        BlackBerry Cloud Connector
         service to the same account you used to install the source server. After the migration is complete, change the Log On properties back to using the Local System account.
    4. Click
      Save
      .
    5. In the
      UEM
       management console, click
      Settings > Migration > Configuration
      .
    6. Click The add icon.
    7. Type a name for the source database.
    8. Click
      Test connection
      .
    9. Click
      Save
      .