Requirements:

BlackBerry Connectivity Node

Install The

BlackBerry Connectivity Node

on a dedicated computer that is reserved for technical purposes, instead of a computer that is used for everyday work. The computer must be able to access the Internet and your company directory. You cannot install the

BlackBerry Connectivity Node

on a computer that already hosts an on-premises

BlackBerry UEM

instance.

You can install one or more instances of the

BlackBerry Connectivity Node

to provide redundancy. You must install each instance on a dedicated computer.

Any computer that hosts the

BlackBerry Connectivity Node

must meet the following requirements:

6 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
12 GB of available memory
64 GB of disk space

Optionally, you can designate each

BlackBerry Connectivity Node

in a server group to handle a single connection type:

BlackBerry Secure Connect Plus

only,

BlackBerry Secure Gateway

only, or

BlackBerry Proxy

only. This can free up resources to support fewer servers for the same number of users or containers. Each

BlackBerry Connectivity Node

that is enabled for single-service performance mode can support up to 10,000 devices.

If you enable single-service performance mode for a

BlackBerry Connectivity Node

, note the following adjustments to the hardware requirements listed above:

BlackBerry Secure Connect Plus
only: 4 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
BlackBerry Secure Gateway
only: 8 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
BlackBerry Proxy
only: No differences.

Each

BlackBerry Connectivity Node

can support up to 5000 devices. You can install additional instances to support up to 50,000 additional devices.

You can deploy more than one

BlackBerry Connectivity Node

in a server group to allow for high availability and load balancing.

Any computer that hosts a

BlackBerry Connectivity Node

instance must meet the following requirements:

A supported OS
Windows PowerShell
2.0 or later; required for the setup application to install RRAS for
BlackBerry Secure Connect Plus
and the
BlackBerry Gatekeeping Service
Install the required version of the JRE and set the BB_JAVA_HOME variable. For more information, see Set an environment variable for the Java location.

Verify that you are using a supported directory service.

You can configure one or more directory connections, but if you have multiple

BlackBerry Connectivity Node

instances, all of the directory connections must be configured identically. If one directory connection is missing or incorrectly configured, that

BlackBerry Connectivity Node

will appear as disabled in the management console.

Verify that the following outbound ports are open in your organization's firewall so that the

BlackBerry Connectivity Node

components and any associated proxy servers can communicate with the

BlackBerry Infrastructure

:

443 (HTTPS) to activate the
BlackBerry Connectivity Node
3101 (TCP) for all other outbound connections

When you install and configure the

BlackBerry Connectivity Node

, use administrator accounts that meet the following requirements:

Use a
Windows
account with permissions to install and configure software on the computer.
Choose a directory account with read permissions for each directory connection that you want to configure.
Use a
UEM Cloud
administrator account with permissions to download the
BlackBerry Connectivity Node
installation and activation files (for example, Security Administrator).