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BlackBerry Connectivity Node

Requirements or considerations
Install The
BlackBerry Connectivity Node
on a dedicated computer that is reserved for technical purposes, instead of a computer that is used for everyday work. The computer must be able to access the Internet and your company directory. You cannot install the
BlackBerry Connectivity Node
on a computer that already hosts an on-premises
BlackBerry UEM
You can install one or more instances of the
BlackBerry Connectivity Node
to provide redundancy. You must install each instance on a dedicated computer.
Any computer that hosts the
BlackBerry Connectivity Node
must meet the following requirements:
  • 6 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • 12 GB of available memory
  • 64 GB of disk space
Single-service performance mode
Optionally, you can designate each
BlackBerry Connectivity Node
in a server group to handle a single connection type:
BlackBerry Secure Connect Plus
BlackBerry Secure Gateway
only, or
BlackBerry Proxy
only. This can free up resources to support fewer servers for the same number of users or containers. Each
BlackBerry Connectivity Node
that is enabled for single-service performance mode can support up to 10,000 devices.
If you enable single-service performance mode for a
BlackBerry Connectivity Node
, note the following adjustments to the hardware requirements listed above:
  • BlackBerry Secure Connect Plus
    only: 4 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • BlackBerry Secure Gateway
    only: 8 processor cores, E5-2670 (2.6 GHz), E5-2683 v4 (2.1 GHz), or equivalent
  • BlackBerry Proxy
    only: No differences.
Scalability and high availability
BlackBerry Connectivity Node
can support up to 5000 devices. You can install additional instances to support up to 50,000 additional devices.
You can deploy more than one
BlackBerry Connectivity Node
in a server group to allow for high availability and load balancing.
Any computer that hosts a
BlackBerry Connectivity Node
instance must meet the following requirements:
Directory connections
Verify that you are using a supported directory service.
You can configure one or more directory connections, but if you have multiple
BlackBerry Connectivity Node
instances, all of the directory connections must be configured identically. If one directory connection is missing or incorrectly configured, that
BlackBerry Connectivity Node
will appear as disabled in the management console.
Verify that the following outbound ports are open in your organization's firewall so that the
BlackBerry Connectivity Node
components and any associated proxy servers can communicate with the
BlackBerry Infrastructure
  • 443 (HTTPS) to activate the
    BlackBerry Connectivity Node
  • 3101 (TCP) for all other outbound connections
Administrator accounts
When you install and configure the
BlackBerry Connectivity Node
, use administrator accounts that meet the following requirements:
  • Use a
    account with permissions to install and configure software on the computer.
  • Choose a directory account with read permissions for each directory connection that you want to configure.
  • Use a
    UEM Cloud
    administrator account with permissions to download the
    BlackBerry Connectivity Node
    installation and activation files (for example, Security Administrator).