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Connect to an SMTP server to send email notifications

You must connect
BlackBerry UEM
on-premises to an SMTP server to enable it to send activation instructions, device compliance warnings, passwords for
UEM Self-Service
, and email notifications to device users.
  1. In the management console, on the menu bar, click
    Settings > External integration > SMTP server
  2. Click The edit icon.
  3. In the
    Sender display name
    field, type a name to use for email notifications from
    (for example,
    UEM Admin
  4. In the
    Sender address
    field, type the email address that you want
    to use to send email notifications.
  5. In the
    SMTP server
    field, type the FQDN of the SMTP server.
  6. In the
    SMTP server port
    field, type the SMTP server port number. The default port number is 25.
  7. In the
    Supported encryption type
    drop-down list, select the appropriate encryption type.
  8. If the SMTP server requires authentication, specify the username and password.
  9. If necessary, import an SMTP CA certificate:
    1. Copy the SSL certificate file for your organization's SMTP server to the computer that you are using.
    2. Click
    3. Navigate to and select the SSL certificate file and click
  10. Click
Test connection
if you want to test the connection to the SMTP server and send a test email message.
sends the message to the email address you specified in the
Sender address