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  1. BlackBerry Docs
  2. BlackBerry UEM 12.18
  3. Administration
  4. Activating devices
  5. Managing activation settings
  6. Set an activation password and send an activation email message

Set an activation password and send an activation email message

You can set an activation password and send a user an activation email with instructions to activate one or more devices.
In on-premises environments, the email message is sent from the email address that you configured in the SMTP server settings.
  1. In the management console, on the menu bar, click
    Users > Managed devices
    .
  2. Search for and click the name of a user account.
  3. In the
    Activation details
     section, click
    Set activation password
    .
  4. In the
    Activation option
     drop-down list, do one of the following:
    • If you want the user to activate their device with the activation profile that is currently assigned to them, select
      Default device activation
      . You can see the activation profile that is assigned to the user in the IT policy and profiles section on the
      Summary
       tab.
    • If you want to pair an activation password with a specific activation profile, select
      Device activation with specified activation profile
      . For more information, see Allowing users to activate multiple devices with different activation types.
  5. In the
    Activation password
     drop-down list, do one of the following:
    • If you want to automatically generate a password, select
      Autogenerate device activation password and send email with activation instructions
      . When you select this option, you must select an email template to send the information to the user.
    • If you want to set an activation password for the user and, optionally, send an activation email, select
      Set device activation password
       and type a password.
  6. Optionally, to specify how long the activation password remains valid, change the activation period expiration.
  7. If you want the activation password to be valid only for one device activation, select
    Activation period expires after the first device is activated
    .
  8. In the
    Activation email template
     drop-down list, select the email template that you want to use.
  9. Click
    Submit
    .