- Device activation
- Steps to activate devices
- Requirements: Activation
- Turn on user registration with the BlackBerry Infrastructure
- Managing activation settings
- Specify the default activation settings
- Allowing users to activate multiple devices with different activation types
- Force activation password expiry
- Set an activation password and send an activation email message
- Send an activation email to multiple users
- Allow users to set activation passwords in BlackBerry UEM Self-Service
- Supporting Android Enterprise activations
- Support Android Enterprise activations using managed Google Play accounts
- Support Android Enterprise activations with a Google Workspace domain
- Support Android Enterprise activations with a Google Cloud domain
- Support Android Enterprise devices without access to Google Play
- Program an NFC sticker to activate devices
- Supporting Windows 10 activations
- Supporting Apple User Enrollment for iOS and iPadOS devices
- Supporting Samsung Knox DualDAR
- Enable user notification when a device has been activated
- Creating activation profiles
- Device activation instructions
- Activating Android devices
- Activate an Android Enterprise device with the Work and personal - user privacy activation type
- Activate an Android Enterprise device when BlackBerry UEM is connected to a Google domain
- Activate an Android Enterprise device with the Work and personal - full control activation type using a managed Google Play account
- Activate an Android Enterprise device without access to Google Play
- Activate an Android device with the MDM controls activation type
- Activating iOS devices
- Activate a macOS device
- Activate an Apple TV device
- Activate a Windows 10 tablet or computer
- Activating Android devices
- Configure support for Android zero-touch enrollment
- Activate multiple devices using Knox Mobile Enrollment
- Restricting unsupervised iOS devices
- Import or export a list of approved device IDs
- Activating iOS devices that are enrolled in DEP
- Steps to activate devices that are enrolled in DEP
- Register iOS devices in DEP and assign them to the BlackBerry UEM server
- Assign an enrollment configuration to iOS devices
- Add an enrollment configuration
- Remove an enrollment configuration that is assigned to iOS devices
- Delete an enrollment configuration
- Change the settings for an enrollment configuration
- View the settings for an enrollment configuration that is assigned to a device
- Assign an activation profile to iOS devices
- Remove an activation profile that is assigned to iOS devices
- Assign a user to an iOS device
- Unassign a user from an iOS device
- View the owner of an activated device
- Activating iOS devices using Apple Configurator 2
- Tips for troubleshooting device activation
- Device activation can't be completed because the server is out of licenses. For assistance, contact your administrator.
- Please check your username and password and try again
- Profile failed to install. The certificate "AutoMDMCert.pfx" could not be imported.
- Profile Installation Failed: The new MDM payload does not match the old payload.
- Error 3007: Server is not available
- Unable to contact server, please check connectivity or server address
- iOS or macOS device activations fail with an invalid APNs certificate
- Users are not receiving the activation email
- User details screen is showing more Windows devices activated with UEM than expected
- BlackBerry Docs
- BlackBerry UEM 12.18
- Administration
- Activating devices
- Device activation instructions
- Activate an Apple TV device
Activate an Apple TV device
Apple TV
deviceSend the following activation instructions to the device user.
- You need the web address and your login credentials forBlackBerry UEM Self-Service.
- You need amacOScomputer withApple Configurator2 installed.
- You need a USB-C or Micro-USB cable (depending on the version ofApple TV).
- Verify that theApple TVdevice is in supervised mode.
- Disconnect the HDMI cable and power cord from theApple TVdevice.
- Connect theApple TVdevice to yourmacOScomputer using a USB-C or Micro-USB cable.
- For third and fourth generation versions ofApple TV, connect the power cord.
- On yourmacOScomputer, log in toBlackBerry UEM Self-Service.
- Depending on whether you are activating your first device, or you already have an activated device, click
or click 
> Activate a device. - In the Device drop-down menu, clickApple TV.
- ClickSubmit.
- ClickDownload profile.
- ClickClose.
- OpenApple Configurator2.
- SelectApple TVand clickAdd > Profiles.
- Select the configuration file that you downloaded in Step 7 and clickAdd.
- When the activation completes, you can see your device displayed inBlackBerry UEM Self-Service.