- Device activation
- Steps to activate devices
- Requirements: Activation
- Turn on user registration with the BlackBerry Infrastructure
- Managing activation settings
- Specify the default activation settings
- Allowing users to activate multiple devices with different activation types
- Force activation password expiry
- Set an activation password and send an activation email message
- Send an activation email to multiple users
- Allow users to set activation passwords in BlackBerry UEM Self-Service
- Supporting Android Enterprise activations
- Support Android Enterprise activations using managed Google Play accounts
- Support Android Enterprise activations with a Google Workspace domain
- Support Android Enterprise activations with a Google Cloud domain
- Support Android Enterprise devices without access to Google Play
- Program an NFC sticker to activate devices
- Supporting Windows 10 activations
- Supporting Apple User Enrollment for iOS and iPadOS devices
- Supporting Samsung Knox DualDAR
- Enable user notification when a device has been activated
- Creating activation profiles
- Device activation instructions
- Activating Android devices
- Activate an Android Enterprise device with the Work and personal - user privacy activation type
- Activate an Android Enterprise device when BlackBerry UEM is connected to a Google domain
- Activate an Android Enterprise device with the Work and personal - full control activation type using a managed Google Play account
- Activate an Android Enterprise device without access to Google Play
- Activate an Android device with the MDM controls activation type
- Activating iOS devices
- Activate a macOS device
- Activate an Apple TV device
- Activate a Windows 10 tablet or computer
- Activating Android devices
- Configure support for Android zero-touch enrollment
- Activate multiple devices using Knox Mobile Enrollment
- Restricting unsupervised iOS devices
- Import or export a list of approved device IDs
- Activating iOS devices that are enrolled in DEP
- Steps to activate devices that are enrolled in DEP
- Register iOS devices in DEP and assign them to the BlackBerry UEM server
- Assign an enrollment configuration to iOS devices
- Add an enrollment configuration
- Remove an enrollment configuration that is assigned to iOS devices
- Delete an enrollment configuration
- Change the settings for an enrollment configuration
- View the settings for an enrollment configuration that is assigned to a device
- Assign an activation profile to iOS devices
- Remove an activation profile that is assigned to iOS devices
- Assign a user to an iOS device
- Unassign a user from an iOS device
- View the owner of an activated device
- Activating iOS devices using Apple Configurator 2
- Tips for troubleshooting device activation
- Device activation can't be completed because the server is out of licenses. For assistance, contact your administrator.
- Please check your username and password and try again
- Profile failed to install. The certificate "AutoMDMCert.pfx" could not be imported.
- Profile Installation Failed: The new MDM payload does not match the old payload.
- Error 3007: Server is not available
- Unable to contact server, please check connectivity or server address
- iOS or macOS device activations fail with an invalid APNs certificate
- Users are not receiving the activation email
- User details screen is showing more Windows devices activated with UEM than expected
- BlackBerry Docs
- BlackBerry UEM 12.18
- Administration
- Activating devices
- Tips for troubleshooting device activation
- Profile Installation Failed: The new MDM payload does not match the old payload.
Profile Installation Failed: The new MDM payload does not match the old payload.
Description
This error is displayed on an
iOS
device during activation when a profile already exists on the device.Possible solution
Go to
Settings > General > Profiles
on the device and verify that a profile already exists. Remove the profile and reactivate. If the issue persists, you might have to reset the device because data might be cached.