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  1. BlackBerry Docs
  2. BlackBerry UEM 12.18
  3. Administration
  4. Profiles, variables, and email templates
  5. Email templates
  6. Create an activation email template

Create an activation email template

  1. On the menu bar, click
    Settings > General settings
    .
  2. Click
    Templates
    .
  3. Click The Add icon. Select
    Device activation
    .
  4. In the
    Name
     field, type a name to identify this template.
  5. In the
    Subject
     field, edit the text to customize the subject line of the first activation email.
  6. In the
    Message
     field, type the body text of the activation email.
    • Use the HTML editor to select the font format and to insert images (for example, a corporate logo).
    • Insert variables in the text to personalize the message (for example, you can use the variable %UserDisplayName% to insert the recipient's name). For a list of available variables, see Default variables.
    • To see sample text, click
      Suggested text
      .
  7. If you want users to activate their device using a
    QR Code
     instead of an activation password, select the
    Append a QR code to email message for iOS and Android device activation
     check box.
  8. To send the activation password or
    QR Code
     separately from the activation instructions, select
    Send two separate activation emails - first for complete instructions, second for password
    . If you decide to send only one activation email, make sure that you include the activation password, the activation password variable, or the
    QR Code
     in the first email.
  9. In the
    Subject
     field, type a subject line for the second activation email.
  10. Customize the body text of the second activation email template and include the activation password, the activation password variable, or select the
    Append a QR code to email message
     check box.
  11. Click
    Save
    .
For more information on device activation, see Activating devices.