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  2. BlackBerry UEM 12.18
  3. Administration
  4. Profiles, variables, and email templates
  5. Email templates
  6. Create a template for compliance email notifications

Create a template for compliance email notifications

You can create multiple email templates, customize them to apply to specific device types or groups of users, and assign an appropriate template to each user account. When a user's device does not comply with a compliance profile,
BlackBerry UEM
 can send a personalized email message based on the assigned template.
BlackBerry UEM
 includes a default compliance violation email template that can be edited, but not deleted. If you don't assign a different template to a user account,
BlackBerry UEM
 uses the default template.
  1. On the menu bar, click
    Settings > General settings
    .
  2. Click
    Templates
    .
  3. Click The Add icon. Select
    Compliance violation
    .
  4. In the
    Name
     field, type a name to identify this template.
  5. In the
    Subject
     field, type a subject for the email message.
  6. In the
    Message
     field, type the body text of the compliance email message. Use the HTML editor to select the font format and to insert images, for example a corporate logo. Insert variables in the text to personalize the message, for example you can use the variable %UserDisplayName% to insert the recipient's name. For a list of available variables, see Default variables.
  7. Click
    Save
    .