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  5. Device activation instructions
  6. Activating Android devices
  7. Activate an Android Enterprise device with the Work and personal - full control activation type using a managed Google Play account

Activate an
Android Enterprise
 device with the
Work and personal - full control
 activation type using a managed
Google Play
 account

This topic describes one method to activate
Android Enterprise
 devices. For information about additional options, see Activating Android devices.
For
Android
 10 devices, the instructions to activate an
Android Enterprise
 device with the
Work space only
 activation type using a managed
Google Play
 account also work for the
Work and personal - full control
 activation type.
Android
 11 no longer supports using the afw#blackberry hashtag to initiate
Work and personal - full control
 activations.
These instructions use the
QR Code
 to instruct the device to download and install the
BlackBerry UEM Client
. To allow users to initiate the download with the
QR Code
, in the default activation settings, you must select
Allow QR Code to contain location of UEM Client app source file
. For more information, see Specify the default activation settings.
Send the following activation instructions to the device user.
Your device administrator sent you one or more email messages with the information that you need to activate your device. The email message includes a
QR Code
 with the information needed to install the
UEM Client
 and activate the device.
  1. On the device that you want to activate, if you don't see the first device setup screen, reset your device to the factory default settings.
  2. Tap the device screen seven times.
    A
    QR Code
     reader opens on the device.
  3. Read the license agreement and tap the
    I accept the License Agreement
     checkbox.
  4. Wait while the profiles and settings are pushed to your device.
  5. On the
    Set up your profile
     screen, tap
    Set up
     and wait while a work profile is set up on the device.
  6. If you are prompted, log in to your
    Google
     account with your
    Google
     email address and password.
  7. On the unlock selection screen, choose a screen unlock method.
  8. If you are prompted with the
    Secure start-up
     screen, tap
    Yes
     to require a password when the device starts.
  9. Type a device password and type it again to confirm it. Tap
    OK
    .
  10. Select one of the options for how you want your notifications to show. Tap
    Done
    .
  11. Create a
    UEM Client
     password and tap
    OK
    . If you are using
    BlackBerry Dynamics
     apps, you will also use this password to sign in to all of your
    BlackBerry Dynamics
     apps.
  12. On the next screen, tap
    Enroll
     and follow the instructions on the screen if you want to set up fingerprint authentication for the UEM Client and any BlackBerry Dynamics apps that you have. Otherwise, tap
    Cancel
    .
  13. If you are signed out of your device, unlock your device to complete the
    BlackBerry UEM
     activation.
  14. If you are prompted, tap
    OK
     to allow the connection to
    BlackBerry Secure Connect Plus
     and wait while the connection is turned on.
  15. If you are prompted, follow the instructions on the screen to install work apps on your device.
To verify that the activation process completed successfully, perform one of the following actions:
  • In the
    UEM Client
    , tap the menu icon >
    About
    . In the
    Activated Device
     section, verify that the device information and the activation time stamp are present.
  • In the
    BlackBerry UEM Self-Service
     console, verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.