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  2. BlackBerry UEM 12.18
  3. Administration
  4. Activating devices
  5. Configure support for Android zero-touch enrollment

Configure support for
Android
 zero-touch enrollment

Zero-touch enrollment allows you to deploy a large number of
Android Enterprise
 devices at one time.
Your organization purchases these devices from an authorized enterprise reseller, who sets up a zero-touch enrollment account and adds the devices to the account to provision them for device management. When users set up one of these devices for the first time or reset a device to factory settings, the device automatically downloads the
BlackBerry UEM Client
 and starts the activation process with
BlackBerry UEM
. If the user restarts the device before activation is complete, cancels the activation, or allows the battery to drain before activation is complete, the device automatically resets to factory settings and the activation process restarts. Users can’t display the device home screen to use device features until activation is complete.
To use zero-touch enrollment in
BlackBerry UEM
, devices must have been enabled for zero-touch enrollment. For more information about zero-touch enrollment and how to configure it, see the
Android Enterprise
 Help and https://support.google.com/work/android/answer/7514005.
  1. Purchase supported devices from an approved enterprise reseller. The reseller sets up a zero-touch enrollment account for your organization.
  2. In the zero-touch platform, the reseller adds the devices that you purchased.
  3. In the management console, on the menu bar, click
    Settings > External integration
    .
  4. Click
    Android Enterprise
    .
  5. Click
    Launch zero-touch console
    .
  6. If this is the first time you have connected to
    Android
     Zero Touch with
    UEM
    , click
    Next
     and sign in to
    Google
     using the address associated with your organization's zero-touch account.
    The
    Android
     settings for managing zero-touch enrollment display in
    UEM
    .
  7. Create or  manage configurations and assign them to the devices that you purchased.
    You can also open the
    Android
     zero-touch portal to manage enrollment configurations there.
  • In
    BlackBerry UEM
    , verify that the appropriate profiles and IT policies are assigned to users. To use zero-touch enrollment, you must assign an activation profile with the "Work and personal - full control (
    Android Enterprise
    )" or "Work space only (
    Android Enterprise
    ) " activation type enabled.
  • Distribute the devices to users.