Activate an Android Enterprise device without access to Google
Play
Android Enterprise
device without access to Google
Play
These steps apply to activating
Android
devices that don't have access to Google
Play
with the Work space only
(Android Enterprise
) and Work and personal - full control
(Android Enterprise
) activation types. To activate devices with the Work and personal - user privacy
(Android Enterprise
) activation type, see: Activate an Android Enterprise device with the Work and personal - user privacy activation type.To initiate activation, the device must be set to factory default settings and receive the instructions to download the
BlackBerry UEM Client
using a QR Code
or NFC.
- You can include the download location for theUEM Clientin the QR code that users receive in the activation email. Users can scan theQR Codeto begin the download. For more information, see Default device activation settings.
- You can pre-program an NFC sticker that users can tap to initiate device activation.
- ForAndroid9 and and earlier devices, users can use NFC and tap a secondary device that has theBlackBerry UEM Enrollapp installed. To download and install theUEM Enrollapp on the secondary device, visit support.blackberry.com/community to read article 42607.
The same secondary device or NFC sticker can be used to activate devices for multiple users.
If you want the user to initiate device activation using a
QR Code
, send the activation instructions for Activate an Android Enterprise device with the Work and personal - full control activation type using a managed Google Play account to the device user.If you want users to initiate device activation using NFC, send the following activation instructions to the device user:
- Your device administrator sent you one or more email messages with the information that you need to activate your device. If you received an activationQR Codefrom your administrator, you can use it to activate your device and you don't need to type any information. If you did not receive aQR Code, make sure you received the following information:
- Your Work email address
- BlackBerry UEMactivation username (usually your work user name)
- BlackBerry UEMactivation password
- BlackBerry UEMserver address (if required)
- You administrator will provide a pre-programmed NFC sticker or a secondary device that has theUEM Enrollapp installed.
- On the device that you want to activate, if you do not see the device setup Welcome screen, reset your device to the factory default settings.
- Do one of the following:TaskStepsInitiate activation with an NFC sticker
- Tap the device to the NFC sticker provided by your administrator. The device downloads and installs theUEM Client.
- Follow the prompt as the device prepares for activation.
Initiate activation with a secondary device- On the secondary device, open theUEM Enrollapp. Make sure that NFC is enabled on the device.
- TapActivate device.
- Tap the backs of both devices together. When you are prompted, tap anywhere on the screen of the secondary device.
- On the device that you want to activate, follow the instructions on the screen to download and install theUEM Client.
- Read the license agreement and tap theI accept the License Agreementcheckbox.
- Do one of the following:TaskStepsUse aQR Codeto activate the device
- Tap .
- TapAllowto allow theUEM Clientto take pictures and record video.
- Scan theQR Codein the activation email message that you received.
Manually activate the device- Type your work email address. TapNext.
- Type your activation password. TapActivate My Device.
- If necessary, type the server address. You can find the server address in the activation email message you received or inBlackBerry UEM Self-Service. TapNext.
- If necessary, type your username and activation password. TapNext.
- Wait while the profiles and settings are pushed to your device.
- On theSet up your profilescreen, tapSet upand wait while a work profile is set up on the device.
- On the unlock selection screen, choose a screen unlock method.
- If you are prompted with theSecure start-upscreen, tapYesto require a password when the device starts.
- Type a device password, and type it again to confirm it. TapOK.
- Select one of the options for how you want your notifications to show. TapDone.
- Create aUEM Clientpassword and tapOK. If you are usingBlackBerry Dynamicsapps, you will also use this password to sign in to all of yourBlackBerry Dynamicsapps.
- On the next screen, tapEnrolland follow the instructions on the screen if you want to set up fingerprint authentication for the UEM Client and any BlackBerry Dynamics apps you have. Otherwise, tapCancel.
- If you are signed out of your device, unlock your device to complete theBlackBerry UEMactivation.
- If you are prompted, tapOKto allow the connection toBlackBerry Secure Connect Plusand wait while the connection is turned on.
- If you are prompted, follow the instructions on the screen to install work apps on your device.
- If necessary, open the email app that your organization wants you to use and follow the instructions to set up email on your phone.