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Activating
Android
devices

The steps users follow to install the
BlackBerry UEM Client
and initiate
Android
device activation depend on several factors, including the
Android
OS version, the device manufacturer, how your organization uses
Google
services, the activation type specified in the device activation profile, and your organization's preferences. You can provide instructions to users in the activation email that
BlackBerry UEM
sends to users. For more information, see Email templates.
Android Enterprise
devices support several methods for users to start the activation process:
Activation method
Description
Install the
UEM Client
from
Google Play
Devices that will be activated with the
Work and personal - user privacy
activation type don't need to be reset to factory default settings before activation. To activate these devices, users can download the
UEM Client
to their device from
Google Play
.
User downloads the
UEM Client
from the
BlackBerry
download site
In situations where
Android
users don't have access to
Google Play
, for devices that will be activated with the
Work and personal - user privacy
activation type, users can download the
UEM Client
.apk file from the
BlackBerry
download site or you can download the file from
BlackBerry
and put it in a location that your users can access.
For more information, visit support.blackberry.com/community to read article 42607.
Enter
Google
domain credentials during device setup
If
BlackBerry UEM
is connected to your organization's
Google Workspace
or
Google Cloud
domain, to activate devices that are assigned the
Work space only
or
Work and personal - full control
activation type, when users enter their work
Google
credentials during device setup the device downloads the
UEM Client
and begins the activation process.
Scan a
QR Code
that contains the
UEM Client
download location
BlackBerry UEM
allows you to include the download location for the
UEM Client
in the
QR Code
added to the activation email sent to users. To activate devices that are assigned the
Work space only
or
Work and personal - full control
activation type, users can tap the device Start screen seven times to open a
QR Code
reader and scan the
QR Code
.
Some device manufacturers may not support this functionality.
Tap an NFC sticker or a secondary device with the
BlackBerry UEM Enroll
app that is programmed with the
UEM Client
download location
You can program an NFC sticker or set up a secondary device that has the
UEM Enroll
app
installed. To activate devices that are assigned the
Work space only
or
Work and personal - full control
activation type, users can tap the NFC sticker or the secondary device to start the
UEM Client
download.
The same secondary device or NFC sticker can be used to activate devices for multiple users.
Android
zero-touch enrollment or
Samsung Knox Mobile Enrollment
Android
zero-touch enrollment allows you to deploy a large number of
Android Enterprise
devices at one time.
Knox Mobile Enrollment
allows you to deploy large numbers of
Samsung Knox
devices with
Android Enterprise
activations. To use these option, devices must be provisioned for zero-touch enrollment or
Knox Mobile Enrollment
when they are purchased from an authorized reseller.
Each option to download the
UEM Client
and start device activation is supported only by certain activation types. For the
Work space only
and
Work and personal - full control
activation types, the supported options also depend on how your organization uses
Google
services.
Activation type
Work and personal - user privacy
Work and personal - full control
Work space only
Method
Google
domain
Managed
Google Play
No
Google
access
Google
domain
Managed
Google Play
No
Google
access
Install
UEM Client
from
Google Play
or user download
Yes
No
No
No
No
No
No
Google
domain credentials
Yes
Yes
No
No
Yes
No
No
Scan
QR Code
No
Yes
Yes
Yes
Yes
Yes
Yes
Tap NFC sticker or secondary device
No
Yes
Yes
Yes
Yes
Yes
Yes
Android
zero-touch enrollment /
Samsung Knox Mobile Enrollment
No
Yes
Yes
Yes
Yes
Yes
Yes