Support Android Enterprise devices without access to Google
Play
Android Enterprise
devices without access to Google
Play
To activate devices that don’t have access to
Google
Play
, users must download the latest BlackBerry UEM Client
from a different source. The available methods to download the UEM Client
depend on the OS version and activation type:- For devices that will be activated with theWork space onlyorWork and personal - full controlactivation types, the device must be set to factory default settings before installing theUEM Client. To provide the download location to the device, you can include the location in aQR Codethat the user scans to start activation, or allow the device to get download information using NFC (for example, by tapping an NFC sticker or another device).
- For information on including theUEM Clientlocation in aQR Code, see Default device activation settings.
- For information on programming an NFC sticker, see Program an NFC sticker to activate devices.
- For information on using theBlackBerry UEM Enrollapp on a secondary device to provideUEM Clientdownload instructions over NFC, see theUEM Enrolldocumentation. To use this method, theBlackBerry UEM Enrollapp must be installed on anAndroid9 device and the device to be activated must haveAndroid9 or earlier.
- Devices that will be activated with theWork and personal - user privacyactivation type, don't need to be reset to factory default settings first. For these devices, users can download theBlackBerry UEM Clientfrom theBlackBerrydownload site or another available location after the out-of-box device setup is complete.
To download the .apk file of the latest
UEM Client
or UEM Enroll
app, visit support.blackberry.com/community to read article 42607.For instructions to activate
Android Enterprise
devices, see Activating Android devicesRequirements
If you want to activate devices that don’t have access to
Google
Play
, verify the following:Requirement | Description |
---|---|
BlackBerry UEM environment |
|
Device activation default settings | If you want to include the UEM Client location in a QR code, verify the following device activation default settings:
|
Activation profile settings | Verify the following settings in the activation profile:
|
IT policy rules | For users that are assigned the Work and personal - user privacy (Android Enterprise ) activation type, verify the following in the IT policy:
|
Non- BlackBerry
Dynamics apps | For non- BlackBerry
Dynamics apps, add the apps to UEM as internal apps and assign them to users.
|
BlackBerry
Dynamics apps | For BlackBerry
Dynamics apps, upload the internal app source file and assign the app to users.Perform the following steps to install or update internal apps on devices that don’t have access to Google
Play :
|
BlackBerry UEM Client app update | To update the UEM Client app on devices, users must manually download the latest version of the .apk file and install it. For more information, visit support.blackberry.com/community and read article 42607. |
For more information about supporting
Android Enterprise
devices without access to Google
Play
, visit support.blackberry.com/community to read article 57492.