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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Integrations
  4. UEM Notifications Installation and Administration Guide
  5. Synchronize users
  6. Synchronize users from UEM to BlackBerry AtHoc using the CSV export-import process
  7. Map the UEM email addresses to Mapping ID and Username in BlackBerry AtHoc

Map the UEM email addresses to Mapping ID and Username in 
BlackBerry AtHoc

To ensure that UEM users receive UEM messages, the email addresses of the UEM users must be mapped to the Username and Mapping ID in your 
BlackBerry AtHoc
 system.
  1. Open the .csv file you exported from UEM in the previous task.
  2. Copy the data in the 
    Contact Email
     column.
  3. Insert a new column called 
    Mapping ID
    .
  4. Paste the data from the 
    Contact Email
     column into the new 
    Mapping ID
     column.
  5. Rename the Contact Email column to Username.
  6. Save the .csv file.