Skip Navigation

Synchronize users

Before you use
UEM Notifications
, you should ensure that the users in UEM are synchronized with the users in the
BlackBerry AtHoc
system. You can synchronize UEM users to
BlackBerry AtHoc
using any of the following methods:
UEM users must have reachable devices in the
BlackBerry AtHoc
system in order to receive UEM notifications. Before you import the UEM users to
BlackBerry AtHoc
, make sure that each user has data in the
BlackBerry AtHoc
system for at least one the following devices:
  • Device: Email - Work
  • Device: Phone - Work
  • Device: Text Messaging