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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. 7.15
  4. Enterprise Planning Guide
  5. Manage users in the enterprise
  6. Enable enterprise features
  7. Enable user uniqueness

Enable user uniqueness

  1. In the navigation bar, click Settings icon.
  2. In the
    Basic
     section , click
    General Settings
    .
  3. In the
    Enterprise Features
     section, click
    Check Readiness
     beside Enterprise Features. The system checks for user uniqueness (no users have the same username or mapping ID.)
    If the system finds duplicate users, the Duplicate Users Found window opens and provides a list of duplicate users, their usernames, mapping IDs, and organizations. You must modify any duplicate usernames or mapping IDs to proceed with enabling user uniqueness.
    Click
    Export to Excel
     to download and save the list of duplicate users. After you update the duplicate users, run the duplicate user check again. If no duplicate users are found, a Check Passed message displays. Click
    Close
     to return to the General Settings page. The Check Readiness button is replaced by an Enable check box.
  4. Select
    Enable
    .
  5. Click
    Save
    .