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  3. 7.15
  4. Enterprise Planning Guide
  5. Manage users in the enterprise
  6. Move users in an enterprise organization
  7. Move users with a .csv file

Move users with a .csv file

Operators with enterprise administrator permissions can use the import and export process to move large groups of users between their enterprise and suborganizations.
User uniqueness must be enabled before you can move users between organizations. For more information, see Enable enterprise features.
  1. In the navigation bar, click
    Users
    .
  2. Click
    Users
    .
  3. Select the check boxes next to the users that you want to move.
  4. Click
    More Actions
     >
    Export
    .
  5. On the
    Export Users
     window, use the
    Add >
     button to select the Organization and Prevent User Move columns.
  6. Use the
    Add >
     button to select any additional columns that you want to include in the export file.
  7. Click
    Export CSV
    .
  8. Save the .csv file to your local system.
  9. Open the .csv file on your local system.
  10. Update the Organization column for any users you want to move. You can also add rows to include new users and specify the organization you want to add them to.
  11. Update the
    Prevent User Move
     column. Enter
    Yes
     for all users to block them from being moved to another organization. Enter
    No
     to unblock users if they already have the Prevent User Move attribute set.
    When creating users, the Prevent User Move check box is set when the user is created. If a user is already in an organization, the Prevent User Move attribute is respected upon import. You cannot move and then prevent a future move in the same import action when moving users with the .csv import process.
  12. Save the updated .csv file.
  13. In the
    BlackBerry AtHoc
     management system, click
    Back
     to return to the user management screen.
  14. Click
    More Actions
     >
    Import
    .
  15. Click
    Browse
     and navigate to the updated .csv file on your local system.
  16. Verify that the Organization and Prevent User Moves columns are selected in the
    Select the columns to import
     window.
  17. Click
    Import
    .
When the import process completes, you can select the
Download Log
 link to view the results.