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Target by advanced query

You can use user attributes in advanced queries to target users by department, location, skills, or status.
For example, enterprise operators in a federal agency can use the Department and OfficeBuilding enterprise attributes to target users by office building and department to alert IT personnel that there is an outage affecting three buildings.
  1. Log in to the
    BlackBerry AtHoc
    management system and switch to the enterprise organization.
  2. Create or open an alert template, or create a blank alert.
  3. Create the content.
  4. To target by user attribute, click the
    Advanced Query
    tab.
  5. Click
    Add Condition
    .
  6. Create a condition (attribute, operator, and value) to target users that exist in the organizations that you must reach. The following image shows the conditions for our IT outage example.
    Create a condition
  7. Select the devices and any organizations that you need to include.
  8. Review and publish the alert.