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What's new in
BlackBerry UEM

Starting in March 2025,
BlackBerry
 will migrate
BlackBerry Dynamics
 services to new domains and IP address ranges. To ensure that there are no disruptions to your
BlackBerry Dynamics
 services, you must update your firewall configuration to allow connections to the new domains and IP ranges, in addition to the existing domains and IP ranges that you have allowed for
UEM
. For more information, see the new domains and IP ranges for March 2025 and later in the following sections of the
UEM
 Planning Guide:

What's new in
UEM
 version 12.21 and
UEM Cloud

Feature
Cloud release date and on-prem version
Description
Support for Intercede MyID
November 2024
12.21
This release supports the use of the Intercede MyID PIV credential management solution to provide derived credentials certificates to devices activated on
UEM
.
Install the
BlackBerry Connectivity Node
 using the command line
November 2024 (cloud only)
You can now install the
BlackBerry Connectivity Node
 for a
UEM Cloud
 environment using the command prompt.
Create local users administrator permission
November 2024
12.21
This release includes a new Users and Devices permission, Create local users, that controls whether an administrator account can create local users. Create local users is enabled by default for the Security Administrator, Enterprise Administrator, and Senior HelpDesk roles. The Create local users permission can be enabled only if the Create users permission is also enabled.
After you upgrade to
UEM
 12.21, custom roles that you created previously will not have the Create local users permissions by default, you must assign it manually.
Enhancements to
BlackBerry Dynamics
 profiles
November 2024
12.21
BlackBerry Dynamics
 profiles feature the following enhancements:
  • A background activity setting is now available for
    iOS
     and
    Android
     devices, allowing background process restarts if the OS has terminated the application process. When enabled, an app may use secure networking and storage in the background after receiving a push notification. This feature (known as Background Authorize) was previously supported only for select
    BlackBerry Dynamics
     apps and was configured in the app policy. It is now supported for all
    BlackBerry Dynamics
     apps and is configured in the
    BlackBerry Dynamics
     profile. This feature requires a version of the
    BlackBerry Dynamics
     apps that will be released in early 2025.
  • The Data leakage prevention (DLP) section has been restructured for ease of use.
  • In the DLP section, you can now specify a character limit for cutting and copying text from a
    BlackBerry Dynamics
     app to a non-
    BlackBerry Dynamics
     app. This feature requires a version of the
    BlackBerry Dynamics
     apps that will be released in early 2025.
  • In the Transfer files section, for
    iOS
     there is a new setting to allow or block the transfer and opening of unencrypted files from
    BlackBerry Dynamics
     apps to selected non-
    BlackBerry Dynamics
     apps. This feature requires a version of the
    BlackBerry Dynamics
     apps that will be released in early 2025.
  • A new setting, "Allow Apple Intelligence in-app writing tools", specifies whether
    iOS
     users are able to access built-in
    Apple
     Intelligence writing tools in
    BlackBerry Dynamics
     apps. By default, this setting is not selected.
    This setting is enforced only if the following data leakage prevention setting is enabled in the profile: "Do not allow copying data from
    BlackBerry Dynamics
     apps into non-
    BlackBerry Dynamics
     apps". If this DLP setting is not selected,
    Apple
     Intelligence writing tools are allowed in
    BlackBerry Dynamics
     apps.
    Note that if you turn off the IT policy rule "Allow writing tools (supervised only)" in the assigned IT policy, writing tools will be blocked for all apps on supervised
    iOS
     devices, regardless of the configuration of this setting in the
    BlackBerry Dynamics
     profile. By default, the "Allow writing tools (supervised only)" IT policy rule is enabled.
For more information, see BlackBerry Dynamics profile settings.
Changes to OS support
November 2024
12.21
This release adds support for the following device operating systems:
  • iOS
     18
  • Android
     15
For more information, see the Mobile device OS compatibility matrix.
New
iOS
 IT policy rules
November 2024
12.21
The following IT policy rules have been added for
iOS
 devices.
Device functionality (
iOS
 17.4 or later): Allow auto dim (supervised only)
Device functionality (
iOS
 18.0 or later):
  • Allow eSIM outgoing transfers (supervised only)
  • Allow iPhone mirroring (supervised only)
  • Allow Genmoji (supervised only)
  • Allow image playground (supervised only)
  • Allow image wand (supervised only)
  • Allow personalized handwriting results (supervised only)
Device functionality (
iOS
 18.1 or later):
  • Allow call recording (supervised only)
  • Allow RCS messaging (supervised only)
  • Allow mail summary (supervised only)
Apps (
iOS
 18.0 or later):
  • Allow hiding apps (supervised only)
  • Allow locking apps (supervised only)
Apps (
iOS
 18.2 or later): Allow default browser modification (supervised only)
Security and privacy (
iOS
 18.0 or later): Allow writing tools (supervised only)
Security and privacy (
iOS
 18.2 or later):
  • Allow external intelligence integrations (supervised only)
  • Allow external intelligence integrations sign-in (supervised only)
For more information, see the Policy reference spreadsheet.
New
Android
 IT policy rule to control Circle to Search
November 2024
12.21
The "Allow Circle to Search" IT policy rule allows you to control whether Circle to Search functionality is enabled in the work profile. The rule is enabled by default and applies to devices running
Android
 OS 15 or later. This rule requires the
UEM Client
 for
Android
 version 12.45.x or later.
For more information, see the Policy reference spreadsheet.
Changes to IT policy rules
November 2024
12.21
The IT policy rule "Allow screenshots in the work profile to be stored in the personal profile" is not supported for devices with
Android
 15 or later.
Enhancement to encrypting the connection between
UEM
 and
Microsoft SQL Server
12.21 (on-prem only)
Previously, you could encrypt the connection only after installing
UEM
. In this release you can set up an encrypted connection when you install or upgrade
UEM
 using the command prompt.
Support for group Managed Service Accounts
November 2024
12.21
This release adds support for using a group Managed Service Account (gMSA) to install or upgrade
UEM
 and to run the
UEM
 services. When installing or upgrading
UEM
 on-premises, you can now select an option to use a gMSA.
For more information, see the UEM Installation and Upgrade Guide.
Designate
iOS
 and
OS X
 apps as Work or Personal
November 2024
12.21
When you assign
iOS
 or
OS X
 apps to a user or group, you can configure a new Target field to designate the app as "Work" (default) or "Personal". This field allows you to differentiate the type of app in the management console. This setting does not impact how the app is installed or managed on the device.
Enhancement to the device vulnerabilities view
November 2024
12.21
The device vulnerabilities view now allows you to search and filter by a specified CVE number to see the device operating systems that are impacted by that CVE.
For more information, see View mobile OS vulnerabilities.
Copy app configurations
November
12.21
You can now copy and modify an existing app configuration.
Enhancements to app configurations for
BlackBerry Dynamics
 apps
November 2024
12.21
The following enhancements have been made to the app configuration UI for
BlackBerry Dynamics
 apps:
  • The available tabs are now stacked for ease of use.
  • You can move and resize the app configuration window.
Support for
Samsung Knox
 3.11 with
Android Enterprise
 activation types
November 2024
12.21
This release adds support for
Android Enterprise
 activation types on
Android
 15 with
Samsung Knox
 3.11.
For more information, see the UEM compatibility matrix.
Note that the MDM controls activation type is no longer supported for
Samsung Knox
 devices with
Android
 15 or later.
Enhancement to compliance profiles
November 2024
12.21
Compliance prompts for
BlackBerry Dynamics
 apps are now supported for the following compliance rules:
  • OS update not applied (
    iOS
     and
    Android
    )
  • Managed device attestation failure (
    iOS
    )
Compliance prompts for these settings require the most recent release of
BlackBerry Dynamics
 apps (October 2024 or later for
iOS
, November 2024 or later for
Android
).
Changes to supported
Android
 activation types for dark site environments
November 2024
12.21
There are changes to the supported
Android
 activation types in a dark site environment.
Feature enhancements for the
BlackBerry UEM Client
November 2024
12.21
See the
UEM Client
 Release Notes to learn about the latest features:
Feature enhancements for the
BlackBerry Web Services
November 2024
12.21
See the BlackBerry Web Services Release Notes to learn about the latest features.

What's new in
UEM
 version 12.20 and
UEM Cloud

Feature
Cloud release date and on-prem version
Description
IT policy pack for new
iOS
 and
Android
 rules
12.20 (on-premises only)
The latest IT policy pack (October 2024) includes the following new IT policy rules:
Android
The "Allow Circle to Search" IT policy rule allows you to control whether Circle to Search functionality is enabled in the work profile. The rule is enabled by default and applies to devices running
Android
 OS 15 or later. This rule requires the
UEM Client
 for
Android
 version 12.45.x or later.
iOS
Device functionality (
iOS
 17.4 or later): Allow auto dim (supervised only)
Device functionality (
iOS
 18.0 or later):
  • Allow eSIM outgoing transfers (supervised only)
  • Allow iPhone mirroring (supervised only)
  • Allow Genmoji (supervised only)
  • Allow image playground (supervised only)
  • Allow image wand (supervised only)
  • Allow personalized handwriting results (supervised only)
Device functionality (
iOS
 18.1 or later):
  • Allow call recording (supervised only)
  • Allow RCS messaging (supervised only)
  • Allow mail summary (supervised only)
Apps (
iOS
 18.0 or later):
  • Allow hiding apps (supervised only)
  • Allow locking apps (supervised only)
Security and privacy (
iOS
 18.0 or later): Allow writing tools (supervised only)
Compliance events view
June 2024
12.20
This release introduces a new compliance events view in the management console that allows you to monitor and track the compliance events that
UEM
 detects across
iOS
,
Android
,
macOS
, and
Windows
 devices, including compliance events for
CylancePROTECT Mobile
 features.
For more information, see Monitor compliance events.
CylancePROTECT Mobile
 enhancements
June 2024
12.20
  • Insecure
    Wi-Fi
     access point detection is now supported for
    iOS
     devices. For more information, see Protecting devices from network threats in the
    CylancePROTECT Mobile
     Administration content.
  • Scanning text messages to detect malicious URLs is now supported for
    Android
     devices (
    Android Enterprise
     and
    Android Management
     work space only activation types). For more information, see Scanning URLs in SMS text messages in the
    CylancePROTECT Mobile
     Administration content.
  • CylancePROTECT Mobile
     settings and compliance rules are now applicable to
    Android Management
     devices.
New IT policy rules to manage
iOS
 software updates
June 2024
12.20
The "Automatically update device OS (supervised only)" IT policy rule has been added to the “Software updates” group on the
iOS
 tab to provide new options to manage
iOS
 software updates on devices. When you enable this rule, you can enable or disable the following sub-rules (enabled by default):
  • Automatically update major versions
  • Automatically update minor versions
  • Automatically update patch versions
  • Automatically update rapid security responses
  • Update schedule
You can set the Update schedule to Immediate or you can specify the update schedule.
The "Automatically update device OS (supervised only)" rule and sub-rules are supported for
iOS
 devices with the MDM controls activation type.
For more information, see the Policy reference spreadsheet.
Schedule OS updates on supervised
iOS
 devices
June 2024
12.20
You can now schedule the date and time of OS updates for one or more supervised
iOS
 devices.
For more information, see Update the OS on supervised iOS devices.
Include devices in a device group based on pending OS updates
June 2024
12.20
When you add or make changes to a device group, you can specify the new device query option “Pending OS update age (days)” to include devices in the device group based on whether pending OS updates have not been installed within a specified number of days.
For more information, see Parameters for device groups.
Changes to IT policy rules for
Android
 password complexity
June 2024
12.20
  • The
    Android
     Global Password complexity IT policy rule now applies only to devices with
    Android
     OS 12 or later with a user privacy activation type (
    Android Enterprise
     and
    Android Management
    ).
  • The
    Android
     Global Password requirements IT policy rule now applies to full control and work space only activation types (
    Android Enterprise
     and
    Android Management
    ), and to user privacy activation types (
    Android Enterprise
     and
    Android Management
    ) on devices with
    Android
     11 only.
  • The Password complexity IT policy rule in the
    Android
     Work profile section is no longer applicable as of
    UEM Client
     version 12.44.x.
  • The Password requirements rule in the Work profile section now applies to all
    Android
     activation types.
When users upgrade the
UEM Client
 to version 12.44.0.157981 or later, if the device and work passwords do not meet the requirements set by an administrator in the IT policy, users will be prompted to set the device and work passwords according to the IT policy rules.
For more information, see the Policy reference spreadsheet.
Changes to compliance profiles
June 2024
12.20
  • A new option is available in compliance profiles that allows you to specify the compliance actions to take when
    iOS
     or
    Android
     devices have pending OS updates that exceed a specified period of time.
  • For rules that support email notifications, you can now specify the email template that you want to use for each compliance rule that you enable.
  • You can now specify the email template that you want to use for different compliance rules that you enable (when the email template option is applicable).
  • The “Prompt for compliance” option has been removed for the Jailbroken OS rule for
    iOS
     and for the Rooted OS rule for
    Android
    . If you configured this option previously, it will change to immediate enforcement action when you upgrade to
    UEM
     12.20.
For more information, see Create a compliance profile.
New option when activating devices with
Entra ID
 conditional access
June 2024
12.20
The
BlackBerry Dynamics
 profile includes a new option that allows you to delay conditional access enrollment for a user until the
Microsoft Authenticator
 app is installed on the user’s device.
Prevent screenshots in
BlackBerry Dynamics
 apps for
iOS
June 2024
12.20
If you want to prevent users from taking screenshots in
BlackBerry Dynamics
 apps on
iOS
 devices, you can enable the new "Do not allow screenshots on iOS devices" option in the
BlackBerry Dynamics
 profile that is assigned to users.
If a device user tries to take a screenshot in a
BlackBerry Dynamics
 app after this option is enabled, a blank image with the following message is saved instead: "Your organization prevents screenshots being taken within this app."
This option is supported for
BlackBerry Dynamics
 apps that use
BlackBerry Dynamics SDK
 12.1 and later (apps released in June 2024 or later), and replaces the
iOS
 screen capture detection rule in compliance profiles.
BlackBerry
 recommends using the new profile setting and disabling the compliance rule. The compliance rule will be deprecated in a future
UEM
 release.
For more information, see BlackBerry Dynamics profile settings.
Encrypt communication between
UEM
 and
Microsoft SQL Server
12.20 (on-prem only)
You can encrypt the connection and communication between
UEM
 on-premises and
Microsoft SQL Server
. By default, the connection is not encrypted.
Web proxy support for
Android Enterprise
 devices that use
BlackBerry Secure Connect Plus
June 2024
12.20
Apps on
Android Enterprise
 devices that use BlackBerry Secure Connect Plus can now use a web proxy server. You configure the web proxy using a proxy profile and select the proxy profile in the enterprise connectivity profile that you use to configure and enable
BlackBerry Secure Connect Plus
.
Apple
 managed device attestation
June 2024
12.20
You can now enable
Apple
 managed device attestation to ensure that only authorized and uncompromised devices are being used in your organization. During attestation, the device's properties (for example, its serial number) or identifiers are verified to be legitimate and not spoofed. This feature requires unsupervised devices to be running
iOS
 16 or
iPadOS
 16.1 or later. For supervised devices,
iOS
 17 or
iPadOS
 17 or later is required. .
  • You can turn on periodic device information attestation for
    Apple
     devices from the Settings > General settings > Attestation menu. The minimum challenge frequency is 9 days.
  • In the activation profile, you can specify whether the attestation occurs during device activation and/or periodically. Managed device attestation applies to the
    MDM controls
     and the
    User privacy
     activation types, but not the
    User privacy - User enrollment
     activation type. When you select the
    User privacy
     activation type in the activation profile, you must select at least one of the management options (such as "Allow VPN management").
  • You can use the compliance profile to enforce attestation and take action against devices where attestation is not successful.
  • The status of
    Apple
     device attestation is available from the device details screen.
For more information, see Configure attestation for iOS devices.
Updates to the
Microsoft Intune
 app protection policy
June 2024
12.20
The
Microsoft Intune
 app protection policy has been updated in the management console to include some of the latest app policies.
Support for
Samsung Knox
 3.10 with
Android Enterprise
 activation types
June 2024
12.20
This release adds support for
Android Enterprise
 activation types on
Android
 14 with
Samsung Knox
 3.10.
For more information, see the UEM compatibility matrix.
Changes to OS support
June 2024
12.20
This release will no longer support the following device operating systems:
  • Android
     10
  • iOS
     15
For more information, see the Mobile device OS compatibility matrix.
Changes to supported activation types
June 2024
12.20
  • The Work space only (
    Samsung Knox
    ) activation type is no longer supported.
  • The User privacy - User enrollment activation type is not supported for
    iOS
     18 and later.
Support for different home and lock screen wallpapers on supervised
iOS
 devices
June 2024
12.20
This release includes new options in the device profile to specify different wallpaper for the home and lock screens on supervised iOS devices.
For more information, see Create a device profile.
Show or hide the
BlackBerry Dynamics Launcher
 in the
UEM Client
June 2024
12.20
In the
BlackBerry Dynamics
 profile, you now have the option to show or hide the
BlackBerry Dynamics Launcher
 in the
UEM Client
:
  • Enable
    BlackBerry Dynamics Launcher
     in
    UEM Client
    : This setting specifies whether the
    BlackBerry Dynamics Launcher
     icon appears in the
    UEM Client
    .
  • Enable
    BlackBerry Dynamics Launcher
     first time setup: This setting specifies whether the tutorial appears when the
    BlackBerry Dynamics Launcher
     appears for the first time in the
    UEM Client
    .
For more information, see BlackBerry Dynamics profile settings.
Add a customizable text banner to the management console
June 2024
12.20
You can now add a customizable text banner that is displayed in the top-right header on every page in the management console. You can use this banner to display important information for all administrators that use the console (for example, you can display the information for the
UEM
 tenant).
View mobile OS vulnerabilities
June 2024
12.20
The new device vulnerabilities screen in the management console allows you to view a list of Common Vulnerabilities and Exposures (CVE) for any mobile OS that is used in the
UEM
 environment.
For more information, see View mobile OS vulnerabilities.
Changes to Kerberos Constrained Delegation (KCD) for
BlackBerry Dynamics
 apps
12.20 (on-prem only)
If you configured KCD for
BlackBerry Dynamics
 apps, you must create and configure a krb5.conf file with specific minimum settings to continue supporting this feature in
UEM
 12.20 and later.
If your organization uses a multi-realm
Kerberos
 environment, additional steps are required to support KCD after you upgrade to
UEM
 12.20.
New IT policy rule to allow web distribution apps for
iOS
June 2024
12.20
The "Allow web distribution apps (supervised only)" IT policy rule allows you to specify whether users are allowed to install web distribution apps. The rule is enabled by default and applies to devices running
iOS
 17.5 and later only.
For more information, see the Policy reference spreadsheet.
Return to service option for the
iOS
 Delete all device data command
June 2024
12.20
When you send the "Delete all device data" command to devices with
iOS
 17 or later, you can select the “Enable Return to Service” option and select a
Wi-Fi
 profile to assign to the devices to assist the user in setting up the device again after the data is deleted.
For more information, see Send commands to users and devices.
Feature enhancements for the
BlackBerry UEM Client
June 2024
12.20
See the
UEM Client
 Release Notes to learn about the latest features:
Feature enhancements for the
BlackBerry Web Services
June 2024
12.20
See the BlackBerry Web Services Release Notes to learn about the latest features.

What's new in
UEM
 version 12.19 and
UEM Cloud

Feature
Cloud release date and on-prem version
Description
Changes to
iOS
 IT policy rules and compliance rules
April 2024
12.19 Quick Fix 3
This release includes the following changes:
  • The "Allow marketplace apps" IT policy rule has been added to allow you to control whether users can install marketplace apps. This rule is supported for
    iOS
     17.4 and later. (EMM-155942)
  • The functionality of the following
    iOS
     IT policy rules now extend to marketplace apps: Allow installing apps (supervised only), Allow removing apps (supervised only).
  • The functionality of the following
    iOS
     compliance rules now extend to marketplace apps: Show only allowed apps on the device, Restricted app is installed.
For more information, see the UEM 12.19 IT policy rules reference.
New
iOS
 IT policy rules
January 2024
12.19 Quick Fix 1
The following IT policy rules have been added for devices with
iOS
 17.2 and later:
  • Preserve eSIM data plan on device wipe (supervised only)
  • Allow Live Voicemail (supervised only)
For more information, see the UEM 12.19 IT policy rules reference.
Changes to console URLs
October 2023
12.19
The
UEM
 console URLs have changed in this release to include additional information at the end of the path:
  • Management console: https://
    <server_name>
    :
    <port>
    /admin/index.jsp?tenant=
    <tenant_ID>
    &redirect=no
  • UEM Self-Service
     console: https://
    <server_name>
    :
    <port>
    /mydevice/index.jsp?tenant=
    <tenant_ID>
    &redirect=no
If you integrate UEM with Entra ID, the
UEM
 console URLs change to the following ("&redirect=no" is removed from the end of the URL):
  • Management console: https://
    <server_name>
    :
    <port>
    /admin/index.jsp?tenant=
    <tenant_ID>
  • Self-service console: https://
    <server_name>
    :
    <port>
    /mydevice/index.jsp?tenant=
    <tenant_ID>
New OS support
October 2023
12.19
The following operating systems are now supported:
  • iOS
     17: Includes support for RSA-PSS and DH group 32 in VPN profiles and TLS 1.3 in
    Wi-Fi
     profiles
  • Android
     14
JRE 17 required
October 2023
12.19
You must install JRE 17 on the servers where you will install
UEM
, and you must set an environment variable that points to the BB_JAVA_HOME home location.
Connect
UEM
 on-premises to
Entra ID
October  2023
12.19
You can now connect
BlackBerry UEM
 on-premises to
Entra ID
 to create and synchronize users and directory-linked groups.
For more information, see Connect BlackBerry UEM to Entra ID.
New
Android Management
 activation types
October  2023
12.19
Three new activation types that support the
Android Management
 API have been added:
  • Work and personal - full control (
    Android Management
     fully managed device with work profile)
  • Work and personal - user privacy (
    Android Management
     with work profile)
  • Work space only (
    Android Management
     fully managed device)
Knox Service Plugin
 policies
October 2023
12.19
You can now configure KSP policies from the Policies and profiles menu in the
UEM
 management console instead of an app configuration.
For more information, see Managing Android devices with OEM app configurations profile.
iOS
 app update dispositions
October 2023
12.19
You can now specify new "Required without updates" or "Optional without updates" dispositions for
iOS
 VPP apps and assign them to users, user groups, device groups, shared device groups, and public device groups. For shared
iPad
 groups you can assign "Required without updates".
iOS
 RSR versions
October 2023
12.19
You can now select an RSR version as the minimum allowed OS version in activation profiles for
iOS
 devices.
New
BlackBerry Dynamics
 profile setting
October 2023
12.19
You can use the new "Allow
WatchOS
 apps" setting to control whether end users can pair their Apple
WatchOS
 apps with
BlackBerry Dynamics
 apps. This setting is off by default.
For more information, see BlackBerry Dynamics profile settings.
New email profile setting for
iOS
October 2023
12.19
You can use the new "Allow Mail Drop" setting to control whether users with the MDM controls activation type can send files from their account using Mail Drop.
For more information, see iOS: Email profile settings.
Updated compliance variable
October 2023
12.19
You can now use the %ComplianceApplicationList% variable to display the names of restricted apps that are installed on a device in compliance notifications that are sent to users.
LDAP directory enhancements (
UEM
  on-premises only)
October 2023
12.19
Paged search results are now supported for LDAP directories.
SIM management enhancement
October 2023
12.19
You can now view the information for multiple SIMs for a device on the Device details screen, including eSIM information.
Enhancements to the Managed device users screen
October 2023
12.19
You can now add the
Bluetooth
 MAC address as an optional field in the Advanced view of the Managed device users screen. You can also export this data from this view.
Export personal apps list
October 2023
12.19
You can now export a list of the personal apps that are installed on a user's device. The list includes the user and device name, the app name and version, the OS type and version, and the installation date.
Feature enhancements for the
BlackBerry UEM Client
October 2023
12.19
See the
UEM Client
 Release Notes to learn about the latest features:

New in
UEM
 version 12.18 and
UEM Cloud

The table below details the new features in this release. For information about the fixed and known issues in this release, see the UEM 12.18 Release Notes or the UEM Cloud Release Notes.
Feature
Cloud release date and on-prem version
Description
Export personal apps list
July 2023
12.18 QF1 
You can now export a list of the personal apps that are installed on a user's device. The list includes the user and device name, the app name and version, the OS type and version, and the installation date.
Preserve the data plan on
Android
 eSIM devices
May 2023
12.18
UEM
 now provides an option to preserve the data plan on an
Android
 eSIM device when you select the delete all device data command. By default, the data plan information is preserved when you select the delete all device data command.
For more information, see Sending commands to users and devices.
Show last password change in the management console
May 2023
12.18
The date and time of the last time that a user changed the password for the
BlackBerry UEM Client
 or a
BlackBerry Dynamics
 app is now displayed in the devices table and on the device details page. This feature requires a version of the
UEM Client
 or
BlackBerry Dynamics
 apps released in June 2023 or later.
Display information for multiple device SIMs in the management console
May 2023
12.18
If a device has more than one SIM (for example, a physical and eSIM), information for all SIMs is now displayed in the device report. The device details page shows SIM information only for the phone number that has been selected by the user as the default for voice calls.
Feature enhancements for the
BlackBerry UEM Client
May 2023
12.18
See the
UEM Client
 Release Notes to learn about the latest features:

New in
UEM
 version 12.17 and
UEM Cloud

The table below details the new features in this release. For information about the fixed and known issues in this release, see the UEM 12.17 Release Notes or the UEM Cloud Release Notes.
Feature
Cloud release date and on-prem version
Description
Export personal apps list
July 2023
12.17 MR1 QF2
You can now export a list of the personal apps that are installed on a user's device. The list includes the user and device name, the app name and version, the OS type and version, and the installation date.
Preserve the data plan on
iOS
 eSIM devices
February 2023
12.17 MR1
UEM
 now provides an option to preserve the data plan on an
iOS
 eSIM device when you select the delete all device data command. If eSIM information is detected on the device, a pop-up will display asking if you want to preserve the data plan. The default action is to delete the data plan and you have to choose to preserve it.
For more information, see Sending commands to users and devices.
Rapid Security Response support for
iOS
February 2023
12.17 MR1
After a Rapid Security Response (RSR) build has been installed on an
iOS
 16 or later device, the RSR version is displayed in the users table, the device details page, device reports, and exports. You can also select the RSR version as a restricted OS version in compliance profiles.
Activate
Android Enterprise
 devices while on a mobile network
February 2023
12.17 MR1
Android Enterprise
 devices can now be activated when they are using a mobile network. This feature applies only to Work space only (
Android Enterprise
) and Work and personal - full control (
Android Enterprise
) activation types.
Support for multilingual compliance variables in email templates
February 2023
12.17 MR1
You can now use multiple languages (German, Spanish, French, and Japanese) with the following compliance variables in email templates:
  • %ComplianceDynamicsEnforcementAction%
  • %ComplianceDynamicsEnforcementActionWithDescription%
  • %ComplianceEnforcementAction%
  • %ComplianceEnforcementActionWithDescription%
  • %ComplianceRuleViolated%
  • %ComplianceViolationExpiration%
For more information, see Variables.
New
Android
 IT policy rule (
Samsung Knox
)
February 2023
12.17 MR1
Allow screenshots in the work profile to be stored in the personal profile: Specify whether screenshots taken in the work profile can be saved in the personal profile.
For more information, see the Policy reference spreadsheet.
New end user capabilities for
BlackBerry Dynamics
 apps using third-party identity provider credentials
September 2022
12.17
New OS support
September 2022
12.17
This release adds support for devices running:
  • Android
     13
  • iOS
     16
DEP activation enhancements for
iOS
September 2022
12.17
After the
UEM Client
 has been activated on an
iOS
 device that is enrolled in DEP, during any subsequent activation, if there is no device activation password set for the user, the
UEM Client
 displays a message that tells the user how to activate their device.
Export a list of
iOS
 devices not using a hardened channel
September 2022
12.17
You can export a list of devices that are not already using a hardened channel and migrate them so that they use a hardened channel.
BlackBerry Dynamics
 passcode fallback for
iOS
 biometric authentication
September 2022
12.17
A new option, "Permit fallback to device passcode if biometric authentication fails", has been added to the
BlackBerry Dynamics
 profile. This option allows
iOS
 biometric (TouchID/FaceID) authentication to fall back to the device passcode if biometric authentication fails.
App removal enhancements for
Android
September 2022
12.17
For devices that were activated using the
Work space only
 (
Android Enterprise
) activation type, when an app is removed from
Google Play
 or unassigned from a user, the app is removed from the device automatically.
Enhancements for
Chrome OS
 support
September 2022
12.17
  • You can now add a connection to your organization’s
    Google
     domain even when you already have a connection set up. This enables you to set up a connection to manage your organization’s
    Chrome
     devices without removing any connections that you have already set.
  • In an org unit, you can now use the 24-hour time format in the start time fields.
New
iOS
 IT policy rules
September 2022
12.17
  • Allow Mail Privacy Protection: Specify whether mail protection is enabled.
  • Allow Rapid Security Response Installation: Specify whether rapid security response is enabled.
  • Allow Rapid Security Response Removal: Specify whether users can disable rapid security response.
For more information, see the Policy reference spreadsheet.