What's new in

BlackBerry Work

The "Prevent Screenshots on iOS" app configuration setting has been removed. You can use one of the following options to specify whether users can take screenshots in the

BlackBerry Work

app:

BlackBerry UEM
12.20 or later: The "Do not allow screenshots on
iOS
devices" option in
BlackBerry Dynamics
profiles. For more information, see BlackBerry Dynamics profile settings. BlackBerry recommends using this profile setting.
UEM
12.19 and 12.18: The "
BlackBerry Dynamics
screen capture detection on
iOS
devices" option in the Compliance profile settings. For more information, see iOS and iPadOS: Compliance profile settings (12.19) and iOS: Compliance profile settings (12.18), respectively.

The out-of-office and busy calendar events will be displayed as different colors.

The Quick Access subfolders now display a badge count of all unread emails. This feature requires users to enable the setting "Unread email count" (

Android

) or "Include Subfolders" (

iOS

). For more information, See Change BlackBerry Work for iOS settings and Change BlackBerry Work for Android settings.

Users can download .pkpass file attachments and save the file in a secured file location (for example,

Microsoft SharePoint

and

Microsoft 365

), and import them to the

Apple

Wallet app. For more information, see Download a .pkpass file and add it to Apple Wallet.

iOS

Users that are added as a delegate to a shared mailbox have additional menu options when they swipe left on emails and tap More.
The Contacts access prompt requesting
BlackBerry Work
access native contacts has been moved from the application launch screen to the Contacts Settings screen and displays when users enable the “Sync to Device” setting.

Android

The Contact details view has been redesigned to include up to four shortcut buttons (Call, Text, Email, and Teams) for which data is available. Users can tap the shortcut to contact the user using the default information or long press to select from a list of contact options. Your administrator must enable the "Allow Microsoft Teams calls/chat from contact" policy for the Teams shortcut to on the device.
The Contacts add and edit view has been redesigned.

When administrators enable “Don't allow to download external images" in the app configuration settings, the

BlackBerry Work

app displays a blocked images message in the

BlackBerry Work

app email banner. For more information, see BlackBerry Work app configuration settings.

BlackBerry Work

is now compatible with Xcode 16.

BlackBerry Work

will now target

Android

15.

BlackBerry Work

is no longer compatible with

iOS

16.

Devices that run

iOS

18.1 and later include the

Apple

Intelligence Writing Tools feature. You can configure your

BlackBerry UEM

environment to allow or block built-in

Apple

Intelligence writing tools within

BlackBerry Dynamics

apps (

BlackBerry Access

,

BlackBerry Work

,

BlackBerry Connect

,

BlackBerry Notes

, and

BlackBerry Tasks

) with SDK version 13.0.1 or later.

UEM

version 12.21 introduces a new setting in

BlackBerry Dynamics

profiles, “Allow

Apple

Intelligence in-app writing tools”, which specifies if users can access the built-in Writing Tools feature in

BlackBerry Dynamics

apps. By default, this setting is not selected. In addition,

BlackBerry Dynamics

apps will prevent the use of writing tools on upgrade if the "Do not allow copying data from

BlackBerry Dynamics

apps into non

BlackBerry Dynamics

" setting is enabled (selected). For more information on allowing or blocking access to the

Apple

Intelligence writing tools, see BlackBerry Dynamics profile settings in the

BlackBerry UEM

Managing apps content.

Users now can edit all types of

Microsoft Teams

meetings, including existing, non-recurring

Microsoft Teams

events, series events, and exception events that they have created.

The "

Microsoft 365

Modern Authentication for Presence" setting has been deprecated and moved from the Advanced Configuration tab to the Deprecated tab. This setting provided the app users’ presence status in

Skype for Business Online

which has been deprecated by

Microsoft

.

For more information, see the BlackBerry Work app configuration settings in the administration content.

When users authenticate the app, the number of times that the app switches between the authentication delegate app is reduced. Also, one password will be reused for all of the

BlackBerry Dynamics

apps (for example,

BlackBerry Access

,

BlackBerry Work

,

BlackBerry Connect

,

BlackBerry Notes

, and

BlackBerry Tasks

) that are built on

BlackBerry Dynamics SDK

13.0 or later. This feature will allow users to update the password from one app and apply it to all of the

BlackBerry Dynamics

apps.

For more information, see KB 140190.

Bug fix that is described in the fixed issues section.

Bug fix that is described in the fixed issues section.

iOS

: Improvements have been made to the colors of the email detail, the More menu in the email compose screen, and a separate section for the meeting information in the meeting event request email. 

Android

: The icons, and improvements to the colors for the Email compose and email detail. The meeting request emails for main and shared accounts have been redesigned.

iOS

: Users can now directly specify the Quick Access and synced folders that you want to display on the hamburger menu by tapping on the appropriate Edit button. If a user has been added as a delegate to a shared mailbox, the user cannot edit which of the quick access folders to display for that mailbox.

Android

: New colors and icons have been introduced in the hamburger menu in the email, calendar, and contacts. Users can specify which of the smart folders they want to display on the email hamburger menu. For more information, see View smart folders.

Users can now see their event status on the event color status bar.

Users can now use app shortcuts to compose a new email, create a calendar event, and view their calendar or contacts by long pressing the Work home screen icon.

BlackBerry UEM

administrators can now define the default font type and size. Enabling this option does not prevent users from enabling the "Use Custom Fonts" option in their device app settings and can still change the font size and type.

For more information, see BlackBerry Work app configuration settings in the administration content.

UEM

administrators can now define a custom email signature in either plain text or HTML. When the administrator sets a default signature, users cannot change the signature. For more information, see BlackBerry Work app configuration settings in the administration content.

Users now can edit existing, non-recurring

Microsoft Teams

meetings that they have created.

BlackBerry Work

can now use

Microsoft Teams

to provide real-time presence status to

BlackBerry Work

app users. Administrators can configure the presence refresh rate.

For more information, see BlackBerry Work app configuration settings in the administration content.

Users now receive notifications for email messages sent to user-defined folders that appear at the same level as the inbox folder.