What's new in

BlackBerry Work

Devices that run

iOS

18.1 and later include the

Apple

Intelligence Writing Tools feature. You can configure your

BlackBerry UEM

environment to allow or block built-in

Apple

Intelligence writing tools within

BlackBerry Dynamics

apps (

BlackBerry Access

,

BlackBerry Work

,

BlackBerry Connect

,

BlackBerry Notes

, and

BlackBerry Tasks

) with SDK version 13.0.1 or later.

UEM

version 12.21 introduces a new setting in

BlackBerry Dynamics

profiles, “Allow

Apple

Intelligence in-app writing tools”, which specifies if users can access the built-in Writing Tools feature in

BlackBerry Dynamics

apps. By default, this setting is not selected. In addition,

BlackBerry Dynamics

apps will prevent the use of writing tools on upgrade if the "Do not allow copying data from

BlackBerry Dynamics

apps into non

BlackBerry Dynamics

" setting is enabled (selected). For more information on allowing or blocking access to the

Apple

Intelligence writing tools, see BlackBerry Dynamics profile settings in the

BlackBerry UEM

Managing apps content.

Users can now set their availability status as “Working elsewhere” in shared accounts that they are a delegate for. This status indicates that the user is available but working remotely. The status will synchronize to the user's main and sub-calendars. On the

Apple Watch

, the status is displayed on the List view screen.

BlackBerry Work

is now compatible with

iOS

18.

Users now can edit all types of

Microsoft Teams

meetings, including existing, non-recurring

Microsoft Teams

events, series events, and exception events that they have created.

Users presence status is now displayed beside their name on the hamburger menu.

The "

Microsoft 365

Modern Authentication for Presence" setting has been deprecated and moved from the Advanced Configuration tab to the Deprecated tab. This setting provided the app users’ presence status in

Skype for Business Online

which has been deprecated by

Microsoft

.

For more information, see the BlackBerry Work app configuration settings in the administration content.

When users authenticate the app, the number of times that the app switches between the authentication delegate app is reduced. Also, one password will be reused for all of the

BlackBerry Dynamics

apps (for example,

BlackBerry Access

,

BlackBerry Work

,

BlackBerry Connect

,

BlackBerry Notes

, and

BlackBerry Tasks

) that are built on

BlackBerry Dynamics SDK

13.0 or later. This feature will allow users to update the password from one app and apply it to all of the

BlackBerry Dynamics

apps.

For more information, see KB 140190.

Bug fix that is described in the fixed issues section.

Bug fix that is described in the fixed issues section.

iOS

: Improvements have been made to the colors of the email detail, the More menu in the email compose screen, and a separate section for the meeting information in the meeting event request email. 

Android

: The icons, and improvements to the colors for the Email compose and email detail. The meeting request emails for main and shared accounts have been redesigned.

iOS

: Users can now directly specify the Quick Access and synced folders that you want to display on the hamburger menu by tapping on the appropriate Edit button. If a user has been added as a delegate to a shared mailbox, the user cannot edit which of the quick access folders to display for that mailbox.

Android

: New colors and icons have been introduced in the hamburger menu in the email, calendar, and contacts. Users can specify which of the smart folders they want to display on the email hamburger menu. For more information, see View smart folders.

Users can now see their event status on the event color status bar.

Users can now use app shortcuts to compose a new email, create a calendar event, and view their calendar or contacts by long pressing the Work home screen icon.

BlackBerry UEM

administrators can now define the default font type and size. Enabling this option does not prevent users from enabling the "Use Custom Fonts" option in their device app settings and can still change the font size and type.

For more information, see BlackBerry Work app configuration settings in the administration content.

UEM

administrators can now define a custom email signature in either plain text or HTML. When the administrator sets a default signature, users cannot change the signature. For more information, see BlackBerry Work app configuration settings in the administration content.

Users now can edit existing, non-recurring

Microsoft Teams

meetings that they have created.

BlackBerry Work

can now use

Microsoft Teams

to provide real-time presence status to

BlackBerry Work

app users. Administrators can configure the presence refresh rate.

For more information, see BlackBerry Work app configuration settings in the administration content.

Users now receive notifications for email messages sent to user-defined folders that appear at the same level as the inbox folder.

Users can now open Complication options on an

Apple Watch

by tapping a complication on the watch face, and a recurrence icon for events now displays on the watch face.

New icons have been implemented in the hamburger menu.

BlackBerry Work

is no longer compatible with BlackBerry Persona mobile.