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What's new in
BlackBerry Work

New in
BlackBerry Work
 version 3.19.0

The table below details the new features in this release. For information about fixed and known issues, supported upgrade paths, and the version of the
BlackBerry Dynamics SDK
, see the BlackBerry Work version 3.19 Release Notes. For device OS compatibility, see the Mobile/Desktop OS and Enterprise Applications Compatibility Matrix.
Feature
Release date and app version
Description
Support for multiple signatures
September 2025
iOS
: 3.19.0.959
Users can create multiple signatures and set the default signature that will be added to all outgoing email messages in the following scenarios:
  • When an administrator-defined signature is set and the new policy setting "Allow end user to add and use custom email signatures" is enabled. 
  • When an administrator-defined signature is not set and the new policy setting "Allow end user to add and use custom email signatures" is not enabled.
When administrators set a default signature and do not allow users to add signatures, the administrator-defined signature will be the default, and it cannot be changed.
Users can edit and delete the signatures that they have added. When multiple signatures are created, a "None" signature is displayed in the signature list. The "None" signature cannot be viewed, edited, or deleted. When a user deletes the signature that is currently set as the default, the default signature automatically changes to "None".
For more information, see BlackBerry Work app configuration settings.
Changes to OS support
September 2025
iOS
: 3.19.0.959
This release adds support for devices running
iOS
 26 and
iPadOS
 26.
Changes to the app configuration settings
September 2025
iOS
: 3.19.0.959
  • In the Basic Configuration section, a new setting "Report phishing mail as forward" changes how phishing reports are sent. When selected, users can forward phishing reports as a standard forwarded email. When not selected, the phishing reports are sent as email attachments.
    For more information, see BlackBerry Work app configuration settings.
  • The "Background Authorization" setting has been deprecated and moved from the Advanced Configuration tab to the Deprecated tab.
    You can enable the background process restarts if the operating system terminates an application by enabling the "Background activity" setting within the
    BlackBerry Dynamics
     profile of
    BlackBerry UEM
     12.21 or later. By default, this process will now occur every three days. Settings that were previously configured for Background Authorization will be disregarded.
  • The "File Transfer Privileges" settings will be deprecated for
    iOS
     devices in a future
    BlackBerry Work
     release. In the
    BlackBerry Dynamics
     policy, Transfer files section, there is a new setting to allow administrators to control file transfer and opening of unencrypted files from
    BlackBerry Dynamics
     apps to selected non-
    BlackBerry Dynamics
    iOS
     apps.
    In this release, administrators must continue to use the app configuration "File Transfer Privileges" settings when configuring
    BlackBerry Work
     for
    iOS
     devices. For more information, see BBW-40060 in Known issues.
UI enhancements
September 2025
iOS
 3.19.0.959
The "Enable Rich Text Editing" setting has been removed from the following locations, and is now enabled by default:
  • In a new email menu
  • The app Mail Settings screen
  • The app Calendar Settings screen
Calendar enhancements
September 2025
iOS
: 3.19.0.959
  • Users can now select from a list of shared calendars for a single mailbox. When users select more than one shared calendar, the main calendar is displayed as "Calendar" and appears first in the list under the associated email (Calendar Settings > Shared Calendars).
    For more information, see Add a shared calendar.
  • The Free and Working Elsewhere calendar events colors have been updated.
Keyboard shortcut enhancements
September 2025
iOS
: 3.19.0.959
The keyboard shortcuts for navigating to the next and previous emails have been updated.
For more information, see Keyboard shortcuts.
Updated app icon
September 2025
iOS
: 3.19.0.959
The
BlackBerry Work
 app icon has been updated.

New in
BlackBerry Work
 version 3.18.1

The table below details the new features in this release. For information about fixed and known issues, supported upgrade paths, and the version of the
BlackBerry Dynamics SDK
, see the BlackBerry Work version 3.18 Release Notes. For device OS compatibility, see the Mobile/Desktop OS and Enterprise Applications Compatibility Matrix.
Feature
Release date and app version
Description
Changes to OS support
July 2025
Android
: 3.18.1.2166
  • This release adds support for devices running
    Android OS
     16.
  • This release removed support for devices running
    Android OS
     11.
App configuration policy update
April 2025
iOS
: 3.18.1.866
The "Prevent Screenshots on iOS" app configuration setting has been removed. You can use one of the following options to specify whether users can take screenshots in the
BlackBerry Work
 app:

New in
BlackBerry Work
 version 3.18.0

The table below details the new features in this release. For information about fixed and known issues, supported upgrade paths, and the version of the
BlackBerry Dynamics SDK
, see the BlackBerry Work version 3.18 Release Notes. For device OS compatibility, see the Mobile/Desktop OS and Enterprise Applications Compatibility Matrix.
Feature
Release date and app version
Description
Email enhancements
March 2025
iOS
: 3.18.0.836
Android
: 3.18.0.2022
  • Users can easily see any conflicts with existing events in received meeting requests.
  • In received file attachments, in the file preview view, users can use the “Open in Microsoft 365 Apps” shortcut to securely transfer the file to a supported
    Intune
    -managed app to view, edit, and save. This feature requires
    BlackBerry BRIDGE
     to be installed on the user's device.
@mentions support
March 2025
iOS
: 3.18.0.836
  • In received email messages, users can view and interact with mentions (for example, they can view the mentioned user's Contact Details, copy the mention, and compose an email to the mention).
  • When composing an email, users can add mentions in the email body as they write messages to draw attention to a specific section of the message. If a user is mentioned, and they have not been added to the To field, they are automatically added. If they have been added to the CC or BCC field, they are removed from those fields and moved to the To field.
Calendar enhancements
March 2025
iOS
: 3.18.0.836
Android
: 3.18.0.2022
The out-of-office and busy calendar events will be displayed as different colors.
Menu enhancements
March 2025
iOS
: 3.18.0.836
Android
: 3.18.0.2022
The Quick Access subfolders now display a badge count of all unread emails. This feature requires users to enable the setting "Unread email count" (
Android
) or "Include Subfolders" (
iOS
). For more information, See Change BlackBerry Work for iOS settings and Change BlackBerry Work for Android settings.
View PKPASS files in the native
Apple
 Wallet app
March 2025
iOS
: 3.18.0.836
Users can download .pkpass file attachments and save the file in a secured file location (for example,
Microsoft SharePoint
 and
Microsoft 365
), and import them to the
Apple
 Wallet app. For more information, see Download a .pkpass file and add it to Apple Wallet.
Changes to the app configuration settings
March 2025
iOS
: 3.18.0.836
Android
: 3.18.0.2022
  • Android
     only: A new setting in the
    BlackBerry Work
     app configuration settings, in the Handling External images section, “When allowed to download external images, automatically download external images from own domain”, specifies whether external images from your domain are automatically downloaded in received email messages. For more information, see BlackBerry Work app configuration settings.
  • A new setting in the
    BlackBerry Work
     app configuration settings, “Calendar Synch Window”, specifies the length of time, in months, that past calendar events can be synchronized to devices. This feature only applies to the main calendar. For more information, see BlackBerry Work app configuration settings.
UI enhancements
March 2025
iOS
: 3.18.0.836
Android
: 3.18.0.2022
iOS
  • Users that are added as a delegate to a shared mailbox have additional menu options when they swipe left on emails and tap More.
  • The Contacts access prompt requesting
    BlackBerry Work
     access native contacts has been moved from the application launch screen to the Contacts Settings screen and displays when users enable the “Sync to Device” setting.
Android
  • The Contact details view has been redesigned to include up to four shortcut buttons (Call, Text, Email, and Teams) for which data is available. Users can tap the shortcut to contact the user using the default information or long press to select from a list of contact options. Your administrator must enable the "Allow Microsoft Teams calls/chat from contact" policy for the Teams shortcut to on the device.
  • The Contacts add and edit view has been redesigned.
Usability enhancements
March 2025
iOS
: 3.18.0.836
Android
: 3.18.0.2022
When administrators enable “Don't allow to download external images" in the app configuration settings, the
BlackBerry Work
 app displays a blocked images message in the
BlackBerry Work
 app email banner. For more information, see BlackBerry Work app configuration settings.
Software quality improvements
March 2025
iOS
: 3.18.0.836
BlackBerry Work
 is now compatible with Xcode 16.
Changes to the SDK version
March 2025
Android
: 3.18.0.2022
BlackBerry Work
 will now target
Android
 15.
Changes to OS support
March 2025
iOS
: 3.18.0.836
BlackBerry Work
 is no longer compatible with
iOS
 16.

New in
BlackBerry Work
 version 3.17.1

The table below details the new features in this release. For information about fixed and known issues, supported upgrade paths, and the version of the
BlackBerry Dynamics SDK
, see the BlackBerry Work version 3.17 Release Notes. For device OS compatibility, see the Mobile/Desktop OS and Enterprise Applications Compatibility Matrix.
Feature
Release date and app version
Description
Allow access to
Apple
 Intelligence writing tools
November 2024
iOS
: 3.17.1.761
Devices that run
iOS
 18.1 and later include the
Apple
 Intelligence Writing Tools feature. You can configure your
BlackBerry UEM
 environment to allow or block built-in
Apple
 Intelligence writing tools within
BlackBerry Dynamics
 apps (
BlackBerry Access
,
BlackBerry Work
,
BlackBerry Connect
,
BlackBerry Notes
, and
BlackBerry Tasks
) with SDK version 13.0.1 or later.
UEM
 version 12.21 introduces a new setting in
BlackBerry Dynamics
 profiles, “Allow
Apple
 Intelligence in-app writing tools”, which specifies if users can access the built-in Writing Tools feature in
BlackBerry Dynamics
 apps. By default, this setting is not selected. In addition,
BlackBerry Dynamics
 apps will prevent the use of writing tools on upgrade if the "Do not allow copying data from
BlackBerry Dynamics
 apps into non
BlackBerry Dynamics
" setting is enabled (selected). For more information on allowing or blocking access to the
Apple
 Intelligence writing tools, see BlackBerry Dynamics profile settings in the
BlackBerry UEM
 Managing apps content.

New in
BlackBerry Work
 version 3.17

The table below details the new features in this release. For information about fixed and known issues, supported upgrade paths, and the version of the
BlackBerry Dynamics SDK
, see the BlackBerry Work version 3.17 Release Notes. For device OS compatibility, see the Mobile/Desktop OS and Enterprise Applications Compatibility Matrix.
Feature
Release date and app version
Description
Email enhancements
September 2024
iOS
: 3.17.0.744
January 2025
Android
: 3.17.0.1952
  • Users can enable or disable the time section headers on their email list view. By enabling the "Disable Time Section Headers" option, the date headers (for example, Today, Yesterday) are not displayed. This feature applies when the email view is sorted by Date.
  • BlackBerry UEM
     administrators can now define more granular attachment sizes that can be sent and received in users'
    BlackBerry Work
     app.
  • Android
     only: In the email search view, the Basic search icons and the Advanced search UI have been redesigned.
Calendar enhancements
September 2024
iOS
: 3.17.0.744
January 2025
Android
: 3.17.0.1952
Working elsewhere support
September 2024
iOS
: 3.17.0.744
January 2025
Android
: 3.17.0.1952
  • iOS
    : Users can now set their availability status as “Working elsewhere” in shared accounts that they are a delegate for. This status indicates that the user is available but working remotely. The status will synchronize to the user's main and sub-calendars. On the
    Apple Watch
    , the status is displayed on the List view screen.
  • Android
    : Users can now set their availability status as “Working elsewhere” in shared accounts that they are a delegate for. This status indicates the user is available but working remotely. The status will synchronize to the user's main and sub-calendars.
Changes to OS support
September 2024
iOS
: 3.17.0.744
January 2025
Android
: 3.17.0.1952
  • iOS
    :
    BlackBerry Work
     is now compatible with
    iOS
     18.
  • Android
    :
    BlackBerry Work
     is now compatible with
    Android
     15.
Microsoft Teams
 support enhancements
September 2024
iOS
: 3.17.0.744
January 2025
Android
: 3.17.0.1952
Users now can edit all types of
Microsoft Teams
 meetings, including existing, non-recurring
Microsoft Teams
 events, series events, and exception events that they have created.
Presence status enhancements
September 2024
iOS
: 3.17.0.744
January 2025
Android
: 3.17.0.1952
  • iOS
    : User's presence status is now displayed beside their name on the hamburger menu.
  • Android
    : User's presence status is now displayed on their avatar in the hamburger menu.
Changes to the app configuration settings
September 2024
iOS
: 3.17.0.744
The "
Microsoft 365
 Modern Authentication for Presence" setting has been deprecated and moved from the Advanced Configuration tab to the Deprecated tab. This setting provided the app users’ presence status in
Skype for Business Online
 which has been deprecated by
Microsoft
.
For more information, see the BlackBerry Work app configuration settings in the administration content.
Usability enhancements
September 2024
iOS
: 3.17.0.744
When users authenticate the app, the number of times that the app switches between the authentication delegate app is reduced. Also, one password will be reused for all of the
BlackBerry Dynamics
 apps (for example,
BlackBerry Access
,
BlackBerry Work
,
BlackBerry Connect
,
BlackBerry Notes
, and
BlackBerry Tasks
) that are built on
BlackBerry Dynamics SDK
 13.0 or later. This feature will allow users to update the password from one app and apply it to all of the
BlackBerry Dynamics
 apps.
For more information, see KB 140190.