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Create a compliance profile

  • If you want to define rules to restrict or allow specific apps, add those apps to the restricted apps list. For more information, see Add an app to the restricted app list. This does not apply to built-in apps for supervised
    devices. To restrict built-in apps you must create a compliance profile and add the apps to the restricted app list in the profile. For more information, see iOS and iPadOS: Compliance profile settings.
  • If you want to send an email notification to users when their devices are not compliant, edit the default compliance email or create a new compliance email template.
If you define rules for a jailbroken or rooted OS, restricted OS versions, or restricted device models, users will be unable to complete new activations for devices that are not compliant, regardless of the enforcement action that you set.
  1. In the management console, on the menu bar, click
    Policies and profiles > Compliance > Compliance
  2. Click The Add icon.
  3. Type a name and description for the profile.
  4. In the
    Email sent when violation is detected
    drop-down list, select an email template.
    This is the default compliance email that
    will send to a user when a compliance violation is detected. When you enable compliance rules in step 7, you have the option of selecting different email templates for each compliance rule, where applicable.
  5. In the
    Enforcement interval
    drop-down list, select the frequency of compliance checks for
    BlackBerry Dynamics
    apps. You cannot configure the enforcement interval for non-
    BlackBerry Dynamics
    compliance checks, which occur at regular intervals.
  6. Expand
    Device notification sent out when violation is detected
    and edit the message as necessary. You can use variables in the message to add specific user, device, and compliance information. See Using variables in profiles, emails, and notifications.
  7. Click the tab for each device type in your organization and configure the appropriate values for each profile setting. For details about each profile setting, see the following:
  8. Click
  • Assign the profile to users and groups.
  • If necessary, rank the profile.
  • To monitor the compliance events that are detected by
    , see Monitor compliance events.