- Managing device configurations
- Using profiles to manage device features
- Using variables in profiles, emails, and notifications
- Using email templates to send messages to users
- Managing devices with IT policies
- Create device support messages for disabled features on Android devices
- Enforcing compliance rules for devices
- Sending commands to users and devices
- Controlling how software updates are installed devices
- Configuring how devices contact BlackBerry UEM for app and configuration updates
- Displaying organization information on devices
- Using location services on devices
- Enable Activation Lock for an iOS device
- Managing iOS features with custom payload profiles
- Managing factory reset protection for Android Enterprise and Android Management devices
- Configuring attestation for devices
- Set up Windows Information Protection for Windows 10 devices
- Move iOS or macOS devices to a hardened channel
- BlackBerry Docs
- BlackBerry UEM 12.20
- Managing device configurations
- Sending commands to users and devices
Sending commands to users and devices
You can send various commands to manage user accounts and devices. The list of commands that are available depends on the device type and activation type. You can send commands to a specific user or device, or you can send commands to multiple users and devices using bulk commands.
For example, you can use commands in the following circumstances:
- If a device is temporarily misplaced, you can send a command to lock the device or delete work data from the device.
- If you want to redistribute a device to another user, you can send a command to delete all data from the device.
- When an employee leaves your organization, you can send a command to the user's personal device to delete only the work data.
- If a user forgets their work space password, you can send a command to reset the work space password.
- For users with supervised DEP devices, you can send a command to trigger an OS upgrade.