Removing the BlackBerry UEM software
BlackBerry UEM
softwareYou can use the uninstall application to remove the
BlackBerry UEM
software from a server. The uninstall application can also remove the log files for the existing installation.The uninstall application removes the software from the local server, but it does not do the following:
- Remove theBlackBerry UEMserver from theBlackBerry UEMdatabase
- Remove the database instance that hosts theBlackBerry UEMdatabase
- Remove theBlackBerry UEMdatabase
- Deregister the components from theBlackBerry Dynamics NOC
Therefore, before you reinstall the
BlackBerry UEM
software, you must remove the BlackBerry UEM
instance from the management console. When you remove a BlackBerry UEM
instance from the management console, the BlackBerry Control
and BlackBerry Proxy
instances are deregistered from the BlackBerry Dynamics NOC
. This is a necessary step for decommissioning. If this installation was originally
BES12
version 12.5 or earlier, before you reinstall, visit visit support.blackberry.com/community to read article 45102.If the
BlackBerry UEM
instance is connected to your Google Cloud
or G Suite
domain, you must remove the Google
domain connection before you uninstall BlackBerry UEM
.