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Verifying database permissions to upgrade the 
BlackBerry UEM
 database

BlackBerry UEM
 connects to the 
BlackBerry UEM
 database on the database server using the login information that you specified during the installation process (
Windows
 authentication or 
Microsoft SQL Server
 authentication). If you want to use the setup application to upgrade 
BlackBerry UEM
, the service account or 
Microsoft SQL Server
 account must have permissions on the database server. 
You can configure database permissions using 
Microsoft SQL Server
 roles. You must verify that the service account or 
Microsoft SQL Server
 account is a member of the dbcreator server role.