Bypass device prompts for connections that use BlackBerry 2FA
If you use
BlackBerry 2FAto access your organization's resources, your device prompts you to authorize the connection. You must tap "Confirm" on your device to establish the connection.
If you can't use your device because it is lost or does not have a network connection, you can bypass device prompts from
BlackBerry 2FA. For example, on some airline flights you can connect only one device to
Wi-Fi. If your computer is connected to
Wi-Fi, and you try to access your organization's resources, your device cannot prompt you to authorize the connection.
You can bypass the device prompt by setting up preauthentication. Your administrator can set up preauthentication, or you can set it up in
BlackBerry UEM Self-Service.
- On the left menu bar, clickBlackBerry 2FA.
- Type the amount of time you need to bypass the device prompts.
- ClickRequest preauthentication.
When you regain access to your device and don't need to bypass the devices prompts, log in to
BlackBerry UEM Self-Service, click BlackBerry 2FA > Expire now.