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  1. BlackBerry Docs
  2. BlackBerry UEM Self-Service User Guide
  3. Activating your device
  4. Activate a Windows 10 or Windows 10 Mobile device

Activate a
Windows 10
 or
Windows 10 Mobile
 device

You can activate your
Windows 10
 tablet or computer or your
Windows 10 Mobile
 phone to associate it with your organization's environment so that you can access work data on your device.
  • In
    BlackBerry UEM Self-Service
    , Create an activation password or QR Code.
  • To activate your
    Windows 10
     tablet or computer or your
    Windows 10 Mobile
     phone on
    BlackBerry UEM
    , you must install a certificate. You can find a link to the certificate in the activation email you received. If you did not receive a link to the certificate, contact your administrator for assistance.
  1. Using the
    Microsoft Outlook
     app, or using your online email service in the browser, open your Inbox.
  2. In your Inbox, tap the activation email message that you received from your administrator.
  3. Tap the link to the certificate server.
  4. Perform one of the following tasks:
    Task
    Steps
    Install a certificate on your
    Windows 10
     tablet or computer.
    1. In the certificate download notification, tap
      Open
      .
    2. Tap
      Install Certificate
      .
    3. Select the
      Local Machine
       option. Tap
      Next
      .
    4. Select the
      Place all certificates in the following store
       option. Tap
      Browse
      .
    5. Select
      Trusted Root Certification Authorities
      . Tap
      OK
      .
    6. Tap
      Next
      .
    7. Tap
      Finish
      .
    8. Tap
      Yes
      .
    9. Tap
      OK
      .
    10. Tap the
      Start
       button.
    11. Tap
      Settings
      .
    Install a certificate on your
    Windows 10 Mobile
     phone.
    1. Tap the certificate.
    2. Tap
      Install
      .
    3. Tap
      OK
      .
    4. Tap the
      Windows
       button to return to the Start menu.
    5. Swipe left to open the apps menu.
    6. In the apps menu, tap
      Settings
      .
  5. Tap
    Accounts
    .
  6. Tap
    Work access
    .
  7. Tap
    Connect
    .
  8. In the
    Email address
     field, type your email address. Tap
    Continue
     or
    Enter
    .
  9. If you are asked for your server address, in the
    Server
     field, type your server address or activation URL and tap
    Continue
     or the
    arrow button
    . You can find your server address or activation URL in the activation email that you received from your administrator or in
    BlackBerry UEM Self-Service
     when you set your activation password.
  10. In the
    Activation password
     field, type your activation password and tap
    Continue
    . You can find your activation password in the activation email that you received from your administrator, or you can set your own activation password in
    BlackBerry UEM Self-Service
    .
  11. Tap
    Done
    . The activation process is complete.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open the Work access app and check that your account is listed. Tap your account and select Info. Check the sync status information to make sure that your device is connected to
    BlackBerry UEM
    .
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.