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  2. BlackBerry UEM Self-Service User Guide
  3. Sending commands to your device

Sending commands to your device

Using
BlackBerry UEM Self-Service
, you can send various remote commands to your device. For example:
  • If your device is lost or stolen, you can remotely lock the device or delete data from the device.
  • If you forget the device password on your
    iOS
     or
    Android
     device, you can clear it.
  • If you misplace your
    iOS
    ,
    Android
    , or
    Windows 10 Mobile
     device, you might be able to use
    BlackBerry UEM Self-Service
     to locate your device on a map.
  • If you lose your
    iOS
     or
    Android
     device, you can turn on Lost Mode to lock the device and set the message and contact information to display on the device in case someone finds it.
Your device must be turned on and connected to a wireless network to receive commands that you send from
BlackBerry UEM Self-Service
. The commands that you can send depend on the type of device that you have. The following table summarizes the remote commands that you can send to devices:
Command
iOS
macOS
Android
Windows
Lock your device
√
√
√
Generate/specify device password and lock
√
√
√
Unlock device and clear password
√
√
Reset work space password
√
Delete all device data
√
√
√
√
Delete only work data
√
√
√
√
Locate device
√
√
√
Windows 10 Mobile
 only
Turn Lost Mode on or off
√