Sending commands to your device Skip Navigation
  1. BlackBerry Docs
  2. BlackBerry UEM Self-Service User Guide
  3. Sending commands to your device

Sending commands to your device

Using
BlackBerry UEM Self-Service
, you can send various remote commands to your device. For example:
  • If your device is lost or stolen, you can remotely lock the device or delete data from the device.
  • If you forget the device password on your
    iOS
     or
    Android
     device, you can clear it.
  • If you misplace your
    iOS
    ,
    Android
    , or
    Windows 10 Mobile
     device, you might be able to use
    BlackBerry UEM Self-Service
     to locate your device on a map.
Your device must be turned on and connected to a wireless network to receive commands that you send from
BlackBerry UEM Self-Service
. The commands that you can send depend on the type of device that you have. The following table summarizes the remote commands that you can send to devices:
Command
iOS
macOS
Android
Windows
Lock your device
√
√
√
Generate/specify device password and lock
√
√
Unlock device and clear password
√
√
Reset work space password
√
Delete all device data
√
√
√
√
Delete only work data
√
√
√
√
Locate device
√
√
√
Windows 10 Mobile
 only