Sending commands to your device
Using
BlackBerry UEM Self-Service
, you can send various remote commands to your device. For example:
- If your device is lost or stolen, you can remotely lock the device or delete data from the device.
- If you forget the device password on youriOSorAndroiddevice, you can clear it.
- If you misplace youriOS,Android, orWindows 10 Mobiledevice, you might be able to useBlackBerry UEM Self-Serviceto locate your device on a map.
Your device must be turned on and connected to a wireless network to receive commands that you send from
BlackBerry UEM Self-Service
. The commands that you can send depend on the type of device that you have. The following table summarizes the remote commands that you can send to devices:Command | iOS | macOS | Android | Windows |
---|---|---|---|---|
Lock your device | √ | √ | √ | |
Generate/specify device password and lock | √ | √ | ||
Unlock device and clear password | √ | √ | ||
Reset work space password | √ | |||
Delete all device data | √ | √ | √ | √ |
Delete only work data | √ | √ | √ | √ |
Locate device | √ | √ | √ Windows 10
Mobile only |