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BlackBerry Dynamics

If your device is enabled for
BlackBerry Dynamics
and you have
BlackBerry Dynamics
apps installed on your device, you can use
BlackBerry UEM Self-Service
to manage the apps. To unlock an app using a QR code, the app must use
BlackBerry Dynamics SDK
version 8.0 or later.
  1. On the menu bar, click
    My devices
    and select your device.
  2. Click the
  3. Click an app icon and complete one of the following tasks:
    Lock an app.
    When you or your administrator locks an app, you prevent anyone from opening it.
    1. Click
      Lock app
    2. Click
    Unlock an app.
    Apps can become locked for different reasons, including authentication or compliance issues. Also, you or your administrator can lock an app. To unlock an app you need to use an unlock key or QR code.
    1. Click
      Unlock app
      . An unlock key, QR code icon, and expiration is displayed.
    2. Optionally, tap the QR code.
    3. On your device, open the app and complete one of the following tasks:
      • Type the unlock key. Do not include the dashes.
      • Tap
        Scan QR code
        , tap
        to allow permissions, and scan the QR code.
    4. Click
    Delete app data.
    When you delete app data, you remove all data stored by the app but the app is not deleted. You will need to reactivate the app using an access key.
    1. Click
      Delete app data
    2. Click