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  1. BlackBerry Docs
  2. BlackBerry UEM Self-Service User Guide
  3. Activating your device
  4. Activate an iOS or Android device

Activate an
iOS
 or
Android
 device

You can activate your
iOS
 or
Android
 device to associate it with your organization's environment so that you can access work data on your device.
In
BlackBerry UEM Self-Service
, Create an activation password or QR Code.
  1. On the device, install the
    BlackBerry UEM Client
    . You can download the
    BlackBerry UEM Client
     from the
    App Store
     or
    Google Play
    .
  2. On the device, tap
    UEM Client
    .
  3. Read the license agreement and tap
    I Agree
    .
  4. Type your work email address and tap
    Go
     or
    Next
    .
  5. If necessary, type the server address and tap
    Go
     or
    Next
    . You can find the server address in the activation email message you received or in
    BlackBerry UEM Self-Service
    .
  6. Type your activation password and tap
    Activate My Device
    .
  7. Perform one of the following tasks:
    Task
    Steps
    Complete the activation of your
    iOS
     device.
    1. Tap
      OK
       to install the required certificate.
    2. Follow the instructions on the screen to complete the activation.
    3. If you are prompted to enter the password for your email account or the passcode for your device, follow the instructions on the screen.
    Complete the activation of your
    Android
     device.
    1. Tap
      Next
      .
    2. Tap
      Activate
      .
    3. If you are prompted, follow the steps to install work space apps on your device.
To verify that the activation process completed successfully, perform one of the following actions:
  • On the device, open the
    BlackBerry UEM Client
     and tap
    About
    .
    • For
      iOS
       devices
      : In the Activated Device and Compliance Status sections, verify that the device information and the activation time stamp are present.
    • For
      Android
       devices
      : In the Activated Device section, verify that the device information and the activation time stamp are present.
  • In
    BlackBerry UEM Self-Service
    , verify that your device is listed as an activated device. It can take up to two minutes for the status to update after you activate the device.