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Forgot your login password?

If you use direct authentication to log in to
BlackBerry UEM Self-Service
and you forget your login password, you must reset the password yourself.
  1. On the login webpage, click
    Forgot password?
  2. Type your username and email address.
  3. Click
    Submit
    .
  4. Use the temporary password that is sent to your email account to log in to
    BlackBerry UEM Self-Service
    .
After you log in with the temporary password, you should change your login password.