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Managing notifications and alerts

BlackBerry Work
provides a number of automatic indicators and alerts to let you know who's available and who's not, when new mail arrives, whether or not you've read a message, its level of importance, and when a meeting or appointment will begin soon.
Notification
Description
Presence
The Presence indicator shows you the current online status of contacts in your organization who have an active account on
Microsoft Teams
. If your enterprise doesn't use
Microsoft Teams
for instant messaging, the presence indicator is not displayed.
The Presence indicator shows the following statuses.
  • Green: Available
  • Red or Orange: Busy
  • Red or Bar: Do Not Disturb
  • Yellow: Away
  • Gray: Offline
New and unread mail
Unread email messages are displayed with a blue subject and the sender's name in bold and black. After you open a message the sender's name and subject are displayed in gray.
Meeting/Appointment
A calendar icon The Calendar icon next to the sender's name indicates that the message is a meeting invitation or related to a calendar event.