- What is BlackBerry Work?
- Installing and activating BlackBerry Work
- Install BlackBerry Work and activate using an access key, activation password, or QR code
- Install and activate BlackBerry Work when the BlackBerry UEM Client or another BlackBerry Dynamics app is already activated
- Configure a third-party identity provider for activating BlackBerry Dynamics apps on a device
- Use a third-party identity provider to unlock, activate, and reset your password for BlackBerry Dynamics apps
- Unlock a BlackBerry Dynamics app using a third-party identity provider
- Activate a BlackBerry Dynamics app after a device restore using a third-party identity provider
- Reset your BlackBerry Dynamics app password using a third-party identity provider
- Use the BlackBerry Dynamics Launcher
- Managing your email
- View your email
- Set the preview size of email messages
- Create an email
- Reply to an email
- Forward an email
- Flag an email
- Delete an email
- Send an attachment or a link
- Save an attachment
- Automatically download email attachments
- Send an encrypted email to a distribution list
- Move an email to a different folder
- Use drag and drop to attach emails
- View smart folders
- Search email
- Convert an email to a note
- Convert an email to a calendar event
- Manage email folder synchronization
- Change your signature
- Create an automatic out of office reply
- Set BlackBerry Work as the default email app
- Managing notifications and alerts
- Managing your contacts
- Managing your calendar
- View your calendar
- View an event
- Add an event
- Edit an event
- Delete an event
- Add a shared calendar
- Contact event attendees
- Decline an accepted meeting request
- Synchronize events from external calendars
- Synchronize events in your local calendar
- View events from external calendars
- Import an .ics file and add it to the calendar
- Attach an event to an email
- Turn on the busy meter option
- View your schedule by month
- Propose a new meeting time
- Review a new meeting time proposal
- Add a calendar widget to your device
- Managing your documents
- View your Docs
- Access your Local Docs
- Managing online repositories
- Browse repositories
- Take a photo or video
- Protect files and attachments
- Edit an Entra-IP RMS or AD-RMS protected file in BlackBerry Edit
- Work with offline files and folders
- About pending uploads
- Add a new data source
- Add a repository using the Docs Self-Service web console
- View .pdf files in PDF presentation view
- Adding a shared mailbox to BlackBerry Work
- Using BlackBerry Work on an Apple Watch
- Change BlackBerry Work for iOS settings
- Data storage and aging
- Frequently Asked Questions
- Troubleshooting
- Send feedback to BlackBerry
- BlackBerry Docs
- BlackBerry Work 3.17
- BlackBerry Work for iOS User Guide
- Managing your email
- Manage email folder synchronization
Manage email folder synchronization
You set the email synchronization interval in the
BlackBerry Work
settings. By default, the synchronization setting applies only to your inbox. However, you can also choose to automatically synchronize your email folders. Otherwise, folders are synchronized when you open the app.The number of folders that you set for automatic synchronization will affect battery life and data usage on your device. You can turn off automatic synchronization for some folders to improve battery life or lower data usage. For information about configuring synchronization settings, see Change BlackBerry Work for iOS settings.
To be able to synchronize your Drafts folder, your mailbox must be hosted on
Office
365
or Microsoft
Exchange
2016. If you do not have the option to synchronize your Drafts folder, contact your administrator to confirm your mailbox settings.- In yourBlackBerry Workemail inbox, tap
. - TapEditbesideQuick Access.
- TapManage Synced Folders.
- Tap a folder to select or deselect it.
- TapDone.
- TapDoneagain.
- TapClose.