- What is the BlackBerry AtHoc mobile app?
- Install and register the BlackBerry AtHoc mobile app
- Mobile app settings and controls
- Home screen
- View and respond to alerts and events
- Chats
- View the activity log
- Settings
- Enable Face ID for alert publishing and reporting
- Log out of the mobile app
- Smart card authentication error codes
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Location services
Turn on location services on your mobile device to ensure the best experience when using the
BlackBerry AtHoc
mobile app. Enabling location services provides access to advanced features such as sending emergencies and reports, performing check-ins and check-outs, and enabling location sharing.If you are using an Apple iPhone running iOS 14 or later, ensure the Precise Location setting is turned on. Turning Precise Location on enables the
BlackBerry AtHoc
mobile app to access your location more accurately. When this setting is turned off, the mobile app can only access your approximate location. Turn on the Precise Location setting under Settings
> Privacy & Security
> Location Services
> AtHoc
.