- What is the BlackBerry AtHoc mobile app?
- Install and register the BlackBerry AtHoc mobile app
- Mobile app settings and controls
- Home screen
- View and respond to alerts and events
- Chats
- View the activity log
- Settings
- Enable Face ID for alert publishing and reporting
- Log out of the mobile app
- Smart card authentication error codes
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
Organization settings
Tap an organization name on the Settings screen to open the Organization screen and access the following settings.
Name | Description |
|---|---|
Organization Details | Displays information about the selected organization. |
Change Primary Organization | This option is displayed if you are connected to multiple organizations. Select this option to make the selected organization your primary organization. The primary organization is the organization where advanced features including sending an alert, emergency, report, check-in, or check-out are performed. |
My Profile | Displays your user information, including the email address you are using to connect to the selected organization. Tap to Update your user profile. |
Settings | Displays your connection status, including the time and date when you first connected to the current organization. |
Face ID for alert publishing and reporting | If enabled for your organization, the organization settings screen displays the option to enable biometric authentication. For more information, see Enable Face ID for alert publishing and reporting. |
Add Subscription | If organization subscription is enabled for your organization, you can subscribe to additional organizations in this section. Tap to Subscribe to organizations |
My Subscriptions | If you are subscribed to multiple organizations, they are displayed in this section. |
Enabled Features | Displays the list of available features. Available features include: Alert, Emergency, Report, Check In / Check Out, Share Location, Alert Publishing, Chat, and My Profile Edit. If authentication is enabled in your organization, your authentication type (Username and Password or Smart Card) is displayed. |
Logout | Log out from the selected organization. |
Remove Organization | Remove your current organization from the BlackBerry AtHoc mobile app. |