- What is the BlackBerry AtHoc mobile app?
- Install and register the BlackBerry AtHoc mobile app
- Mobile app settings and controls
- Home screen
- View and respond to alerts and events
- Chats
- View the activity log
- Settings
- Enable Face ID for alert publishing and reporting
- Log out of the mobile app
- Smart card authentication error codes
- BlackBerry AtHoc Customer Support Portal
- Documentation feedback
VPN requirement
If you are using the mobile app with an on-premises
BlackBerry AtHoc
management system, you must establish a VPN connection from your mobile phone to your organization's corporate network before performing any of the following tasks from the mobile app:- Publishing an alert
- Sending a report
- Updating the status of an accountability event
- Viewing or participating in chats
- Updating your user profile
- Subscribing to organizations
- Logging in using a smart card