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  1. BlackBerry Docs
  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.16
  4. Mobile App User Guide
  5. Install and register the BlackBerry AtHoc mobile app
  6. Register the mobile app

Register the mobile app

Prerequisites
  • Download and install the
    BlackBerry AtHoc
     mobile app from the Google Play or Apple App store.
  • Before you register the
    BlackBerry AtHoc
     mobile app on your device, you may need the organization code provided by your
    BlackBerry AtHoc
     administrator. If your organization has a mapped email domain, you can register using your work email address without providing an organization code.
  • If the
    BlackBerry AtHoc
     mobile app is pushed by UEM/MDM and you belong to the same organization configured in the UEM/MDM, then you only have to verify your email address when registering for the first time and are directed to the home screen. In this case, you do not need to enter the organization code. You must enter the organization code if you switch organizations after registering for the first time. You may need to enter the organization code when registering for the first time if the organization you belong to is not configured in UEM/MDM, or there is no organization code configured in UEM/MDM.
  1. Tap the
    BlackBerry AtHoc
     app icon (The Globe icon) on your device.
  2. Tap
    Get Started
    .
  3. On the
    Registration
     screen, enter the email address and organization code that is associated with your
    BlackBerry AtHoc
     user profile.
  4. Tap
    Submit
    . A verification screen with a confirmation message is displayed.
  5. Check your email for a verification email from
    BlackBerry AtHoc
     with a link to activate your account for your registered email address.
  6. On the verification email, click
    Verify Now
    .
  7. On the
    New organization settings received
     pop-up, tap
    Allow
    . The
    BlackBerry AtHoc
     mobile app home screen opens.
  8. Optionally, tap
    Always Allow
     on the
    Activate Location Sharing
     and
    Activation Notification
     cards on the home screen. You must allow location sharing and notifications for features such as Scheduled Location Access to function.