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  2. BlackBerry AtHoc
  3. BlackBerry AtHoc Mobile App 4.16
  4. Mobile App User Guide
  5. Enable Face ID for alert publishing and reporting

Enable Face ID for alert publishing and reporting

When you start the alert publish flow from the mobile app, you can choose to log in using Face ID on your device. Face ID enables operators to quickly authenticate on their device without the need to enter a username and password. When Face ID is enabled, the app displays a face or fingerprint authentication screen when the alert publishing flow starts. You can also use biometric authentication to view the alert summary for a sent alert.
When biometric authentication is enabled, if smart card authentication is then enabled, biometric authentication is disabled and the
Enable biometric authentication
 setting is not displayed. A message is displayed on the mobile app to notify the end user.
Biometric authentication must be supported and set up on your device. iOS devices support Touch ID and Face ID. Android devices support Touch ID.
  1. Tap The Globe icon to open the
    BlackBerry AtHoc
     mobile app on your device.
  2. On the home screen, tap The Settings icon
    Settings
    .
  3. On the
    Settings
     screen, tap the banner for your organization at the top of the screen.
  4. On the
    Organization
     screen, in the
    Settings
     section, tap to toggle the
    Enable Face ID for alert publishing and reporting
     setting to the on position.
  5. On the
    Enable biometric authentication
     pop-up, tap
    OK
    .
  6. On the
    Login
     screen, enter your username and password.
  7. Optionally, when biometric authentication is enabled, tap to toggle the
    Enable biometric authentication for alert
     setting to the
    Off
     position to disable biometric authentication.